Tokyo, September 30, 2021 - Rakuten Group, Inc. today announced that it will partner with the SKIDATA Group in order to provide a completely contactless, one-stop check-in solution that integrates the sales of tickets through Rakuten Ticket, Rakuten’s ticket reservation and sales website, with venue admission management solutions that Rakuten provides.
September 30, 2021
- Rakuten Group Inc.
Rakuten Partners with SKIDATA to Provide a Completely Contactless, One-Stop Check-In Solution That Integrates Online Ticket Sales with Auto-Authentication Devices for Venue Admission
- New solution offers one-stop check-in with Rakuten ID, from ticket purchase to authentication when entering venue; Plans also include exploration of collaborative use with vaccination certification currently under governmental consideration.
By implementing this solution, event organizers and managers of event venues, leisure facilities and other establishments will be able to grant entry to events in a completely contactless manner, and make it possible to manage the planning and operations of safe events that adhere to countermeasures put in place to prevent the spread of diseases such as COVID-19. In addition, when event organizers agree to sell tickets through Rakuten Ticket, Rakuten will offer a price table which includes the free installation and operation of terminals and systems related to this solution, such as automatic authentication devices, thereby reducing expenses for event organizers and facilities. Kobe Bunka Hall in Kobe City, Hyogo Prefecture has already confirmed that it will implement this solution in spring 2022, while a number of event organizers, facilities and local governments are currently considering the implementation of this solution.
By using one Rakuten ID throughout the process, from purchasing tickets on Rakuten Ticket to authentication on entering the venue, this solution saves users time and effort, streamlining the experience of attending events. With this solution, Rakuten will help to alleviate users’ concerns about taking part in live events and visiting venues, by making it possible to confirm that event organizers and venue staff have been thorough in taking measures against the spread of infectious disease.
Additionally, Rakuten plans to explore the possibility of a collaborative use of this solution with the Japanese government, as they are investigating the potential use of vaccination certification in economic activities, as well as the introduction of vaccination/COVID-19 test packages and other initiatives.
Rakuten will continue to provide new entertainment experiences to users and address issues facing business owners in order to empower individuals and organizations.
About the completely contactless, one-stop check-in solution
Overview: A completely contactless system that integrates the sale of tickets through Rakuten Ticket, Rakuten’s ticket reservation and sales website, with venue admissions management solutions that Rakuten provides. By implementing this solution, not only is it possible to manage the planning and operations of safe events that adhere to countermeasures put in place to prevent the spread of infectious diseases such as COVID-19, it is also possible for event organizers to provide a smooth process which saves users time and effort, because it uses Rakuten IDs throughout the process, from purchasing tickets on Rakuten Ticket to entry to the venue.
Applicable business owners: Event organizers, admissions managers of event venues, leisure facilities and other establishments
About Rakuten Ticket
Rakuten Ticket is a ticket reservation and sales website managed by Rakuten Ticket, Inc., a Rakuten Group company. The site offers reservation and general sales of tickets for various events, including sports, live performances, concerts and theater/stage performances. In addition to enabling users to earn and use Rakuten Points, the Rakuten Group aims to maximize users’ entertainment experiences by providing a range of original value-added services.
About SKIDATA
SKIDATA is the wholly owned subsidiary of SKIDATA GmbH (based in Austria; https://www.skidata.com/en/), who lead the world in admissions management solutions. SKIDATA opened its Japan sales office in 2004, and its Japan branch company was established in 2008. SKIDATA’s solutions to date have consistently supported improved convenience and profitability of entertainment venues, while also providing smooth and comfortable visitor access.
The SKIDATA Group has offered safe and high-quality admissions management systems to ski resorts, leisure facilities, theme parks, stadiums, shopping centers, airports and more for over 40 years. These systems have been installed in 10,000 locations in over 100 countries.
For applications and inquiries please contact Rakuten Ticket here:
ticket-gate-pr@mail.rakuten.com