ESG Efforts at Rakuten
OUR VISION
in action
Rakuten strives to address the ESG (Environmental, Social and Governance) challenges facing society not only to support our business growth, but also
because doing so is at the core of our corporate mission.
We disclose relevant information with transparency in a timely and appropriate manner
to communicate our progress and demonstrate how our commitment to the highest ethical standards translates into concrete actions.
In disclosing
information, we refer to global reporting frameworks such as the GRI Standards issued by the Global Sustainability Standards Board (GSSB) and consider the
expectations of investors and other stakeholders.
Business
Foundations
#Business Foundations
These are the fundamental issues for all our activities as a provider of internet services. As they are highly important, management systems are already in place to address them appropriately.
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Information Security
Our Ecosystem lies on the most robust information security infrastructure, with strict privacy protection mechanisms.
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Privacy
Caring for the privacy of our users is a key part of our mission of empowerment.
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We strive to implement, enhance and enforce privacy requirements above and beyond legal requirements. -
Product & Services Quality
We strive to maintain and improve the quality of our services to deliver enjoyment and excitement that go beyond our customers' expectations.
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Compliance
We conduct our business through fair and ethical business practices, ensuring the Group's compliance with laws and regulations.
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Focus Areas
#Growing with our Employees
Attracting talented employees and developing their potential is critical to our vision of becoming a truly global, innovative company. Ensuring employee safety, Diversity, Equity, Inclusion and Belonging (DEIB) and well-being are also of fundamental importance.
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Talent Management
We strive to develop an environment that will lead to personal and social growth and create a workplace where individual potential can be nurtured further.
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Diversity & Inclusion
Diversity is one of our core strategies and the driving force for innovation. We extend equal opportunities to everyone and maintain a fair and inclusive working environment.
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Health, Safety and Wellness
We secure the safety of our employees and create a workplace where everyone can feel safe, healthy and happy.
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#Providing Sustainable Platforms and Services
Our value chain comprises more than 1.6 billion members, users, and partners. While this number has immense potential to drive society in a positive direction, we also acknowledge the importance of sustainable and ethical business for our platforms and services to fully play their role in empowering all.
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Sustainable Supply Chain
By promoting sustainable business practices with our partners, we will help achieve more sustainable lifestyles for all.
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#Addressing Global Challenges
Innovation and entrepreneurship are at the core of Rakuten's corporate mission. Combined with the potential of our growing portfolio of businesses and assets, innovation and entrepreneurship can solve some of the most pressing issues facing society – including climate change.
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Climate Change
As one of the most pressing issues facing society today, we are committed to leading the fight against climate change and creating a carbon-neutral society.
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Risk Management
Ensuring robust risk management is essential for us to be ready for any unprecedented global challenge.
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By ESG
Topics
#Environment
We combat the climate crisis by implementing tangible measures and taking actions involving every member of our value chain. We envision a future where we leave a positive impact, protecting the environment and precious resources.
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Climate Change
As one of the most pressing issues facing society today, we are committed to leading the fight against climate change and creating a carbon-neutral society.
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Biodiversity
Our products and services are supported by rich and diverse natural ecosystems. We strive to ensure the efficient use of resources and protection of biodiversity.
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#Governance
Rigorous governance is essential for enhancing corporate value. At Rakuten, we continue to strengthen our foundations for responsible management structures to uphold our stakeholders' trust.
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Corporate Governance
In order to maximize corporate value, ensuring rigorous corporate governance is one of our highest management priorities.
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Compliance
We conduct our business through fair and ethical business practices, ensuring the Group's compliance with laws and regulations.
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Risk Management
Ensuring robust risk management is essential for us to be ready for any unprecedented global challenge.
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#Sustainable Products & Services
Rakuten was founded as an e-commerce platform for small businesses and entrepreneurs to reach a wider audience and grow their businesses. We have since grown into a global company, yet this fundamental purpose remains unchanged and we strive to empower people and society through our entire ecosystem made of innovative and sustainable platforms and services.
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Information Security
Our Ecosystem lies on the most robust information security infrastructure, with strict privacy protection mechanisms.
READ MORE -
Privacy
Caring for the privacy of our users is a key part of our mission of empowerment.
READ MORE
We strive to implement, enhance and enforce privacy requirements above and beyond legal requirements. -
Product & Services Quality
We strive to maintain and improve the quality of our services to deliver enjoyment and excitement that go beyond our customers' expectations.
READ MORE -
Sustainable Supply Chain
By promoting sustainable business practices with our partners, we will help achieve more sustainable lifestyles for all.
READ MORE -
Sustainable FinTech Services
We help our customers conduct their financial activities with peace of mind. We also work towards addressing social issues through our financial services.
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#Rakuten's Approach to Sustainability
Rakuten was established with the mission of empowering people and society by creating value through innovation and entrepreneurship. We invite you to take a look at our approach to sustainability and how Rakuten creates long-term value together with our global stakeholders.
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Top Commitment
Ever since the company's founding, our commitment and efforts to revitalize Japanese society as a whole has been unwavering.
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Rakuten and Sustainability
Rakuten develops its sustainability strategy based on identified material topics, with the aim of continuously empowering people and society.
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Global Initiatives
In line with global frameworks for sustainability, Rakuten strives to work hand in hand with its stakeholders to tackle these challenges.
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#Social
A company cannot survive without its human capital. As we embrace diversity and inclusivity, we aim to create a safe environment for all employees that nurtures their potential and helps them thrive.
Talent Management
We strive to develop an environment that will lead to personal and social growth and create a workplace where individual potential can be nurtured further.
READ MOREDiversity &
Inclusion
Diversity is one of our core strategies and the driving force for innovation. We extend equal opportunities to everyone and maintain a fair and inclusive working environment.
READ MOREHealth, Safety and Wellness
We secure the safety of our employees and create a workplace where everyone can feel safe, healthy and happy.
READ MOREHuman Rights
We are committed to upholding the fundamental human rights of all, in order to achieve our corporate mission of empowering people and society.
READ MORECommunity Engagement
We are dedicated to bettering society through our diverse range of businesses. We will continue to make a positive impact on the local communities where we operate.
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