Business

Our businesses and divisions operate across more than 70 Rakuten Group services.
We focus on executing plans for business strategies and policies that bring improved convenience and satisfaction to our customers, all while aiming to expand the Rakuten Ecosystem.

Rakuten Group’s organization involves numerous companies affiliated with businesses and services such as Rakuten Ichiba and Rakuten Travel. The functions of these companies are supported by the Group Headquarters. A variety of talented individuals help support Rakuten’s business throughout its organizations.

GROUP HEADQUARTER

*Only includes organizations that have business positions.
Click here for Rakuten's organization chart

COMPANIES

Business Posts in the Group Headquarters

A cross-sectional organization that is involved in all of the work performed by the Rakuten Group. It consists of a Strategy Department, which performs management and marketing, a New Services Development Department, and other organizations responsible for research and analyses. Work duties in this organization cover a variety of fields.

Company Business Posts

These positions involve working for different business sections and services, performing a variety of duties. The content of these duties differs depending on the position but includes sales consulting, business planning, marketing, data analysis, public relations, logistics planning, and customer support. In recent years there has been a spate of activity relating to planning, developing, and operating services that link multiple aspects of the Rakuten Ecosystem. This has created an environment that provides our staff with the opportunity to challenge themselves to major goals.

Click here for a list of each of the Group's services

The skills and experience required depends on each business and service.
Search for new opportunities within Rakuten that match your background and experiences and the challenges and goals you aspire to.

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JOB

Strategy Planning

Service Plannner

Consulting Sales

Marketing/PR

Data Scientist

Specialized Financial Positions

Logistics/SCM

Customer Support

Strategy Planning

* Positions include: Strategy Planning, Business Strategy, Business Planning, etc.

Job Description

Positions include business, administration, and strategy planning that helps promote the growth of Rakuten and the Rakuten Group’s businesses and services. As well as a variety of duties related to business operations, the role also involves broad-ranging work such as negotiations for corporate alliances, development of legal provisions, and the development of new functions.

Individuals can apply for multiple positions at Rakuten. (Up to 3 at the same time)

Service Plannner

* Positions include: Service Plannner, etc.

Job Description

These positions involve planning and implementing new businesses and services amongst Rakuten and the Rakuten Group’s business divisions.
・Project planning/production for new projects and services
・Strategy planning/implementation related to expanding projects and services in the incubation phase
・Designing and managing KPIs, as well as revenue management
・Furthering alliances
・Necessary arrangements with stakeholders, reports to management,

Individuals can apply for multiple positions at Rakuten. (Up to 3 at the same time)

Consulting Sales

* Positions include: Consulting Sales, Ad Sales, Media Sales, EC Consultant, etc.

Job Description

Involves sales and consultant tasks for Rakuten and Rakuten Group businesses. Duties range widely depending on the position, but can include new business proposals made to other firms, businesses, facilities, and local authorities, as well as project proposals, planning of advertisements, and campaign planning/implementation.
・Hearings related to project challenges, analyses, development of sales strategies, planning proposals
・Negotiations relating to planning and project implementation, internal management
・Implementing PDCAs (assessing sales progress, formulating plans for improvements in the next business period / consulting, etc.)

Individuals can apply for multiple positions at Rakuten. (Up to 3 at the same time)

Marketing/PR

* Positions include: Marketing, PR, Marketing Strategy Planner, Researcher, etc.

Job Description

These positions are responsible for planning, execution, and verification of strategies in the marketing, branding, and PR domains of Rakuten and Rakuten Group businesses. Business/service areas and job content vary depending on each position. However, these positions will involve developing and introducing cutting-edge digital technology within Rakuten Group as a whole. The company’s environment enables employees to develop their skills through active internal information sharing.
If you can take charge of everything from planning, execution, and verification of effectiveness, want to be involved in the introduction and utilization of cutting-edge digital technology, or want to be involved in the promotion of strategic projects across the group, etc., we look forward to your application.

Individuals can apply for multiple positions at Rakuten. (Up to 3 at the same time)

Data Scientist

* Positions include: Data Scientist, Data Analyst, etc.

Job Description

These positions involve preparing and operating marketing strategies that utilize big data from each section of Rakuten and the Rakuten Group, as well as data operations management and system development for the company’s services.
Specifically, job duties include clarifying business challenges, performing data analyses (including development of algorithms), verification of benefits, and the creation of IT systems.
The working environment provides an extensive IT system, allowing for Rakuten Group’s large and diverse data set to be analyzed for a variety of business purposes.

Individuals can apply for multiple positions at Rakuten. (Up to 3 at the same time)

Specialized Financial Positions

These positions involve working in specialized fields relating to Rakuten Group’s FinTech businesses.
Please see each group company’s recruitment website for more details.
*Only available in Japanese.

Logistics/SCM

* Positions include: Logistics, SCM, Logistics Planning, etc.

Job Description

These positions involve operation planning/requirement definition/design/execution of new logistics services at Rakuten distribution centers, as well as proposals for improvements to existing logistics operations. The roles involve wide-ranging duties, such as KPI management, cost management, internal and external negotiations, refurbishment of existing equipment, and considerations relating to introducing new equipment.

Our mission is to lay the foundation for the next generation of e-commerce by examining the ideal state of SCM in e-commerce. Staff in these positions will be in charge of improving existing services and developing new services in the last mile between order to delivery of products, with the overall aim of improving user satisfaction.

Individuals can apply for multiple positions at Rakuten. (Up to 3 at the same time)

Customer Support

* Positions include: Customer Support, Operation Planning, etc.

Job Description

These positions involve customer support and service operation planning, construction, and operation management across each of the Rakuten and Rakuten Group businesses. Although individual duties differ depending on the position, these support and operation roles are vital to the company. They allow for the possibility of making broad-ranging improvements to businesses and services, without being limited to one area of the company.

Individuals can apply for multiple positions at Rakuten. (Up to 3 at the same time)

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