Here is a series of FAQs about Rakuten’s new graduate recruitment.

Frequently asked questions prior to application

Application Requirements

Business

For details on qualification requirements, please refer to this page.

Engineering

We are hiring new engineering graduates for entry-level positions throughout the year.
Therefore, qualification requirements may differ depending on the position. Please check the qualifications for each position and the process flow for hiring new engineering graduates.

“Entry level” refers to inexperienced new graduates and past graduates.

Engineering

There are no restrictions on applications, but mid-career hires will be asked about their work experience and expertise. Those who are still in school, but have sufficient work experience through employment or long-term internships, can apply for mid-career positions. (To apply for mid-career positions, you must have three or more years of practical experience or equivalent skill)

Business

If you have less than 3 years of work experience, you may apply for a new graduate / entry-level position.

For detailed application criteria, please check “New Graduate Recruiting” and “Mid-Career Recruiting” respectively.

BusinessEngineering

You may apply to both positions. During the registration process, you will be asked to select the type of job(s) you are interested in.

If you are interested in an engineering position, please check here for information available positions and how to apply.

Internships

Business

We will post on “INTERNSHIP・EVENT” when there are internship opportunities available.

Engineering

We mainly offer long-term internships. Please see this page for available internship opportunities.

Post-application FAQs

Personal Page Operations

BusinessEngineering

Please change your browser and try again. If the form you need is not displayed, please log in to the Personal Page and use the “Inquiries” form to contact us.

Application

BusinessEngineering

If you have participated in one of our events before, such as a joint corporate information session, we may have already registered your ID and sent you an invitation via email. Please check your email address as it may have been filtered to the spam folder. If you have any questions, please log in to your Personal Page and use the “Inquiries” form to contact us.

BusinessEngineering

Please use the “Inquiries” form to contact us.

BusinessEngineering

Please use the “Inquiries” form to contact us.

BusinessEngineering

We are sorry, but to ensure fairness to applicants, we do not accept changes to the application form once it has been submitted. You may change your address, phone number, email address, and other information by clicking “Update Your Information” at the bottom of the Personal Page.

BusinessEngineering

Please log in to your Personal Page and use the “Inquiries” form to contact us.

BusinessEngineering

You will not be able to make any changes yourself after submission.

Business

You will be able to participate in the selection process again in the fiscal year following your original desired start date.

For example, if you were previously selected to start work in 2019, you will be able to reapply in 2020.

If you wish to request a reconsideration, please log in to your Personal Page and use the “Inquiries” form to contact us.

At that time, we would appreciate if you also inform us of your desired start date.

Engineering
Since we recruit for each position year-round, we generally do not accept reconsideration requests for the exact same position. However, you may apply for a different position, and you may apply simultaneously for multiple available positions at once.
Engineering

In addition to positions you may apply for on the Personal Page, some positions for new engineering graduates are available on Workday.

If you have any questions about the Workday system, please contact us.

Engineer Recruiting Group for the Rakuten Group: recruit-tech@mail.rakuten.com

Web Test

Business

After logging in to the Personal Page, if you are inactive for a certain period of time, this message will be displayed. Please log in to the Personal Page again.

Business

Please note that under no circumstance will we accept retakes of the test after it has been completed. Please ensure you have a stable connection status and browser before taking the test.

Business

The Personal Page submission form has a link to the Web Test page. Please access the Web Test page from there and take the test.

Engineering

You will be contacted after passing the document screening.

The test will take about one hour to complete, and you can choose from among the following six programming languages (Java/PHP/Ruby/Python/Perl/C++).

Since the test is administered online, you may take it anywhere with a stable internet connection.

Job Interview

Business

It will not affect the results of the selection process. These events will help you deepen your understanding of our company. We hope that you can attend these events as much as possible since they will provide useful information, but please note that the event dates are limited. You will be notified once the date is confirmed on this page.

Engineering
It will not affect the results of the selection process. For more information on recruitment events, please visit this page.
Business

We apologize for making you wait. Please check your Personal Page regularly as we will be adding new time slots as needed. We will always contact you by email when the interview time slot closes. If you are unable to make it to the final interview, please log in to your Personal Page and use the “Inquiries” form to contact us.

Engineering
We will inform you individually for interviews for those who wish to work in engineering positions.
Business

Please log in to your Personal Page and use the “Inquiries” form to contact us.

Engineering

We will inform you individually for interviews for those who wish to work in engineering positions.

TOEIC Test Scores

BusinessEngineering

You may apply without a test score.

BusinessEngineering

It does not matter if the test score has expired. Upload your scores and certificates from the Personal Page.

Engineering

The TOEIC test score will not affect the selection results. However, you are required to obtain a score of 800 by the time you join the company.

We have established milestones for this purpose, which we will inform you of as you progress through the selection process. Also, please rest assured that we will continue to support you in your efforts to obtain a score of 800 even after we make a job offer.

BusinessEngineering

Personal The TOEIC test score update form will be displayed on the Personal Page. Please upload it from there.

Post-hire Process

Workplace Environment

BusinessEngineering

Standard work hours: 9:00-17:30
Fixed working hours are 7.5 hours with a 1-hour break.

*Work hours on days with a Rakuten Group morning meeting are from 8:00-16:30.

*The discretionary labor system may be applied to professional work and management-related work.

*Some departments may offer flextime.

Core hours: 11:00-15:00 (8:00-12:00 on days when morning meetings are held)

BusinessEngineering

In addition to within the Tokyo headquarters, transferring to domestic and overseas branches is possible.

BusinessEngineering

The content of one’s work varies across departments, but there is no official dress code.

For those in sales and other positions that involve contact with people outside the company, many people wear business casual attire or suits as appropriate.

BusinessEngineering

We hold fun events such as the year-end party, watching baseball games, and various social gatherings.

In addition, we also sponsor various clubs (futsal, baseball, golf, etc.) where people of all ages, nationalities, and departments can interact.

*To prevent the spread of COVID-19, some events are now held online.

BusinessEngineering

We have the necessary systems in place to help women advance their careers, such as maternity and parental leave, with highly skilled people, regardless of gender, are active throughout the company.

Nearly 40% of all employees are women, with some engaged as active team leaders, managers, and executive officers.

For details, please check “Women’s Career”.

BusinessEngineering

The company’s employees are 60% male and 40% female.

BusinessEngineering

Early 30s.

BusinessEngineering

The frequency of using English in actual work may vary among departments, but since English is our official language, official meetings(e.g. Asakai, department-wide regular meetings)are facilitated in English using English documents.

Additionally, since about 20% of the entire Rakuten Group and about 50% of engineering departments consist of non-Japanese employees, there are many occasions where English is required.

Business

Business

Our personnel system operates with seven levels of grade based on ability.

Each training course is conducted according to the grade of each employee.

Especially in new graduate training conducted immediately after joining, a wide range of contents including business manners and skills and tech training are covered. For details, please check “Career Development”.

Engineering

Our personnel system operates with seven levels of grade based on ability.

Each training course is conducted according to the grade of each employee.

In addition, OJT (on-the-job training), study sessions by department, and attendance at external events provide an environment where employees can acquire the necessary skills.

For details, please refer to “TECH learning” and “Workplace Environment and Support Systems for Rakuten’s Development.”

BusinessEngineering

There are job preference questionnaires and internal recruitment systems, with employees occasionally transferring between various divisions.

BusinessEngineering

Twice each year (June and December), we check employee work performance and, based on the results, set individual salaries and performance bonuses for the first six months after the evaluation.

BusinessEngineering

Employees who have worked more than 80% of their working days are granted annual leave according to their number of years of employment. In the fist year of employment, 5 days of paid vacation are granted after 3 months (including the trial period) of employment, after which, if you work continuously for another 3 months, you will be granted an additional 5 days. (A total of 10 days will be granted in the first year)

Benefits

BusinessEngineering

Yes, we do. For more information, please refer to “Benefits.” Please note that there are certain conditions for admission to the dormitory.

BusinessEngineering

For more information, please refer to “Benefits.

RECRUITING INFORMATION

Business Positions

For those who want to deepen their understanding of the entire Rakuten Group and aim for versatile career development.

  • Comprehensive Business Course
  • FinTech Course
  • Corporate Course
  • Design Course
  • Marketing Course
VIEW MORE
  • Comprehensive Business Course
  • FinTech Course
  • Corporate Course
  • Design Course
  • Marketing Course

Engineer Positions

For those who aspire to become world-class engineers.

  • Applications Engineer
  • Infrastructure Engineer
  • Data Scientist / Researcher
  • Security Engineer
  • Information Security / Privacy Governance Specialist
  • Technology Management
  • Product Management
  • Development Support(Q&A, etc.)
VIEW MORE
  • Applications Engineer
  • Infrastructure Engineer
  • Data Scientist / Researcher
  • Security Engineer
  • Information Security / Privacy Governance Specialist
  • Technology Management
  • Product Management
  • Development Support(Q&A, etc.)