Information Security Initiatives
About Information Security

The Rakuten Group provides many different services, including online shopping and auction sites.
With the development of various technologies, there’s a risk that hackers may use online services for criminal activities or harassment.
Hackers steal important customer information through means like unauthorized access. They also attempt to deceive customers into divulging important information or money by means like luring them to malicious sites.
This section provides information on what our customers should watch for daily to avoid problems when they use our online services. It also provides information on what to do if they become a victim.
Avoiding Issues
There are things you can do to use the Internet safely and avoid running into issues.
It is also important to be informed about information security topics such as unauthorized logins, fake websites, and fake emails.
Securing Rakuten services
We have measures in place to inform you if we find any suspicious emails, logins, history, etc. when you use our services.
Creating Safe and Secure Services

To ensure that our customers can use our services safely and securely, we regularly take a variety of preventative measures regarding security.
Rakuten Group Initiatives
This section introduces the information security efforts Rakuten Group is making to prevent a variety of problems.
Safe and Secure Software Development Initiatives for Developers
Rakuten Group is continuing to strengthen information security regarding development and system management.
Security Operations to Prevent Incidents
It’s important to learn about information security to use the Internet safely.