Awards and Recognitions

  • MSCI Indexes

    In 2018, MSCI selected Rakuten as an index component for the MSCI ESG Leaders Index and Japan ESG Select Leaders Index for its high Environmental, Social and Governance performances. Rakuten was also selected for the MSCI Japan Empowering Women Index, which lists Japanese companies that exhibit a commitment towards promoting and maintaining high level of gender diversity among their workforce, while maintaining superior financial quality.
  • Work with PRIDE Index

    In 2018, Rakuten achieved Gold Level in the PRIDE Index of “Work with Pride”, an organization that promotes LGBT diversity-management initiatives in Japan.
  • B Corporation Certification – OverDrive

    OverDrive, Rakuten’s library access system, was awarded the B Corporation Certification, which recognizes for-profit companies meeting rigorous social, workforce, and environmental standards.

Japanese Consumer Satisfaction Index – Rakuten Card

In 2017, Rakuten Card earned the top score in the credit card category of the Japanese Consumer Satisfaction Index (JCSI) Survey. This marked the ninth consecutive year on top for the Rakuten Card.

Mobile Banking Application of the Year – Rakuten Bank

Rakuten Bank received the Mobile Banking Application of the Year in Asia Pacific Award for 2017, recognizing the quality of its innovative digital features.

World’s Best Consumer Digital Banks Awards – Rakuten Bank

Global Finance magazine named Rakuten Bank winner of the Best Consumer Digital Banks Award for Japan in 2017.

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