Sustainability


































Empower Japan,
Empower the World
Strong core values, talented employees, and innovative services to tackle global challenges and achieve a sustainable future for us all.
OUR SUSTAINABILITY
Being sustainable means engaging our stakeholders to ensure that all our activities meet their expectations
and empower society over the long-term.
ESG Information
Rakuten insists on transparency in all communication with stakeholders
and shares ESG (environmental, social, governance) information to illustrate how our commitment
to the highest ethical standards translates into concrete actions.
GOVERNANCE
With guidance from Rakuten Brand Concepts, we adopt and implement measures that enhance our corporate governance and help us to realize our goal of becoming a Global Innovation Company.
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Corporate Governance
Rigorous corporate governance is our highest priority in order to maximize corporate value.
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Compliance and
Tax StrategyGuided by the Rakuten Group Code of Ethics, we ensure that all our companies comply with regulatory requirements.
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Risk Management
Rules are carefully enforced to address risk factors that could hinder the achievement of our business goals.
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SOCIAL
Rakuten strives to engage employees and communities wherever we operate through unique initiatives aimed
at the sustainable development of our businesses and society at large.
ENVIRONMENTAL
From the products sold on Rakuten Ichiba to the travel destinations promoted on Rakuten Travel,
our businesses depend on the richness of our natural environment.
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Environment
We strive to reduce all our environmental impacts, from packaging minimization to re-delivery prevention.
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Awards and Recognition
Our award-winning efforts to realize a sustainable
society are recognized worldwide.