Rakuten aims to provide benefits that offer financial support,
as well as a wide range of services to support the health and well-being of our employees.
To help realize the potential of each employee we want to support their career and personal growth. To optimize this we have a variety of in-house systems and facilities to support the health, wellbeing and lifestyle of our employees. In 2022, Rakuten Group, Inc. was also recognized as "White 500" company, which is given to companies that have been proactively implementing good health and productivity management practices. (You can read more about external evaluations and awards on this page.)
Flexible work styles for different situations
Flextime allows employees to decide when to start and finish their work days as long as the total number of hours worked satisfy the minimum monthly amount.
This system is geared toward improving productivity by allowing work hours to be efficiently allocated according to business needs.
* Please see the employee conditions for core hours and working hours.
Staggered Working Hours (R-Timeshift)
Employees who are not eligible for the flextime system are allowed to start work two hours before or finish work two hours after their regularly scheduled times regardless of the reason.
Work from Home (R-Satellite)
Working from home due to pregnancy, childcare, caregiving, injury, or illness is permitted.
COVID-19-Appropriate Work Style
We allow flextime and staggered working hours while ensuring the safety of our employees.
Depending on the situation, remote work may be encouraged for all employees.
Support for balancing work with childcare/caregiving
The return to work rate after Rakuten employees take maternity and childcare leave is at 99% (as of 2020). To support employees in balancing work and childcare, we have set up an in-house daycare center and a nursing room, contracted babysitters specialized in caring for sick children, and often hold Open Family Days wherein employees invite their family to the office.
In addition, to support and better foster opportunities for women, we are helping to build a network among working parents by holding various seminars (seminars before maternity leave and before returning to work) and distributing newsletters for employees currently on childcare leave.
Support Systems for Childbirth, Childcare, and Caregiving
Marriage leave, outpatient leave during pregnancy, maternity leave, shared parental leave, childcare leave at birth, childcare leave, childcare sick leave, family care leave, reduced working hours for pregnancy/childcare/caregiving, staggered work hours, flextime, exemption from overtime/holidays/late-night work, working from home, maternity gift money, the childbirth and childcare lump-sum grant, in-house nursery, nursing room, babysitting service, contracting for housekeeping services, seminars for maternity leave, etc.
Our in-house daycare center provides a unique and enriching program that incorporates English language education, science activities and outdoor play for young children.
In our offices equipped with a cafeteria, we provide three meals a day (breakfast, lunch, and dinner), free of charge. All the main menu options change daily and there are always different options to choose from. The menu’s variety offers something for everyone, from those who want a hearty meal to those looking for healthier options. Vegetarian and halal dishes are also available.
*For smaller offices that do not have a cafeteria, catered meals and vouchers are available for meal subsidies.
Stock Options and Employee Stock Ownership Plan
Rakuten has two stock-related programs: the Stock Option Program and the Employee Stock Ownership Plan. The Stock Option Program is a compensation program that grants employees the right to purchase 100 shares of Rakuten stock for 1 yen. The program is based on performance and evaluations and may be granted up to twice a year. The Employee Stock Ownership Plan is a system in which employees select the amount of money to be deducted from their salaries to accumulate Rakuten shares on a regular basis. It can be used as a medium to long-term asset saving plan.
Rakuten’s Official Clubs (Club Activities)
Rakuten has about 50 different clubs, which employees can join and participate in freely, regardless of their position or employment status. The company partially subsidizes these activities to support and promote communication among employees.Click here for the Culture page
Rakuten Crimson House Service Facilities
A full range of facilities are available in Rakuten Crimson House to encourage employee well-being and support their lifestyle. In addition to a day-care center and cafeteria, you can enjoy professional services such as a hair salon, nail salon, fitness gym, acupuncture & massages, and cleaning services are available at subsidized prices.Click here for the
Office Introduction page
The dormitory has a dining lounge where you can relax and enjoy your meals, a spacious kitchen and laundry machines that can be used by multiple people at a time, and a communication space with a projector and whiteboard that can be used to hold conferences. You will be able to spend your days studying with your colleagues while living together.
*There are certain conditions for admission to the dormitory.
We provide various types of social insurance (employee pension insurance, health insurance, worker’s accident compensation insurance, unemployment insurance), annual paid leave, bereavement leave, commuting allowance, retirement benefit system, welfare services (Relo Club), health counseling services, relocation support (visa support, moving), employee discounts (moving, language classes, etc.), and more, all to ensure a safe and comfortable working environment for our employees.