Employee Benefits Program

Rakuten's employee benefits program aims to not only provide financial support,
but also to support all employees in maintaining their physical and mental health.

Rakuten provides free meals for breakfast, lunch and dinner at our cafeterias. We also have a fitness gym, featuring the latest training equipment. Working parents can take advantage of our in-company childcare center and support systems. Rakuten also organizes events and social activities to promote communication and interaction between employees.

Rakuten provides a variety of facilities to support the health and lifestyles of our employees and a number of internal systems and social events to establish an environment that promotes a healthy lifestyle for all employees.

SUPPORT

Commuting fees

Employee stock ownership scheme

Corporate sports club memberships

Visa support

Relocation support

Support for balancing work and childcare/nursing care duties

SERVICES

Cafeteria (free breakfast, lunch, and dinner)

Library (individual learning space)

Convenience store

Crimson club (restaurant)

Gym
“Rakuten Fitness Club & Spa”

“Rakuten Hair Salon”

Dry cleaning service
“Rakuten Cleaning”

“HARI-UP” massage and acupuncture

EVENTS

Club activities

Year end party

Family days, etc.

SUPPORT

Support for balancing work and childcare/nursing care duties

Approximately 96% of our employees return to work after taking maternity leave or childcare leave (2017 results). As part of our support for balancing work and childcare and/or nursing care, we have implemented measures such as setting up an in-company childcare center and a mother’s room (breastfeeding room), contracting with babysitting services for sick children, and offering open family days. In order to support the active participation of female staff, we have built a working parents network, carry out a variety of seminars (pre-maternity leave seminar, return to work seminar) and distribute a staff newsletter to those who are on childcare leave.

Systems and support for childbirth, childcare, and nursing care

Marriage leave, hospital visitation leave during pregnancy, leave before/after childbirth, spousal childbirth leave, childcare leave, leave to care for sick children, reduced working hours during pregnancy/childcare/nursing care periods, staggered working hours system, exemptions from working out of hours/on non-work days/late night overtime, a telecommuting system, childbirth celebration bonus, one-off childbirth/childcare payment, in-company childcare center, mother’s room, corporate contract with babysitter/housekeeping services, pre-maternity leave/return to work seminars, etc.

Day-care center for kids(Rakuten Golden Kids)

Mother's room (Lactation Room)

SERVICE

Rakuten offers a variety of facilities to support the health and lifestyles of our employees.

EVENT

Rakuten provides a wide variety of opportunities and events for employees to socialize and engage with fellow colleagues, both inside and outside of the company.

Medical Clinic

Pharmacy

Pharmacy

Cafeteria

Cafeteria

Cafeteria

Rakuten Crimson Club

Rakuten Crimson Club

Rakuten Crimson Club

Rakuten Crimson Club

Rakuten Café

Rakuten Café

Convenience Store

Rakuten Fitness Club & Spa

Rakuten Hair Salon

Rakuten Hair Salon

Nail Salon

Dry Cleaning Service

Shiatsu Massage "HARI-UP"

New year ceremony

Year-end party

Year-end party

Robot Club

Rakuten Street Dance Club

Wine Society

Rakuten Super Baseball Game

Yukata Day

Family Day

Family Day

Family Day

Family Day

Halloween Day

JOBSee Engineer Open Positions

Product Manager

Applications
Engineer

Infrastructure Engineer

Security
Engineer

Data Scientist

Researcher

Technology
Management

Development
Support

Product Manager

* Positions include: Producer, Project Manager, R&D Coordinator, etc.

Job Description

The product manager position involves both project and product management responsibilities. This includes ensuring smooth communication with different stakeholders and team members during the decision-making process and giving timely updates on project status, challenges, risks and performance.

Their mission is to design products and services that provide significant value to society. Project managers are tasked with project goals and team management and work to ensure high quality products are delivered within the pre-defined scope, time period and budget.

*You may apply for multiple positions in Rakuten. (Maximum: 3 positions at one time)

Applications Engineer

*Positions include: Mobile Engineer, UI/UX Engineer, Test Engineer, Application Architect, Software Engineer, etc.

Job Description

The applications engineer's mission is to strengthen the operation, product and business activities of Rakuten Group companies, as well as Rakuten as a whole, by planning, designing, developing, testing, debugging, and implementing architecture and test applications.

In order to provide products and services with a high level of availability, application engineers are responsible for performing high quality development and operations, updating and improving existing applications, and creating new technologies and forms of automation.

*You may apply for multiple positions in Rakuten. (Maximum: 3 positions at one time)

Infrastructure Engineer

*Positions include: Database Engineer, Network Engineer, Server Engineer, Infrastructure Architect, DevOps Engineer, Data Center Engineer, Cloud Engineer, etc.

Job Description

The infrastructure engineer position involves the design and operation of Rakuten's data centers, including power, networks and servers.

The role provides the opportunity to contribute to Rakuten's technological standard for both its systems and development, and provide support. Specifically, infrastructure engineers design, develop, and test operations systems for Rakuten's network and servers, as well as debug and run the systems, and assist in architectural framework design.

Infrastructure engineers are responsible for running the system 24/7, 365 days a year, to ensure these systems are scaled appropriately in response to high demand, and planning and preparation are ready for a variety of unexpected situations.

*You may apply for multiple positions in Rakuten. (Maximum: 3 positions at one time)

Security Engineer

*Positions include: Network Security Engineer, Application Security Engineer, Cyber Crime Countermeasure Specialist, Security Architect, etc.

Job Description

The security engineer’s mission is to lead the security of Rakuten Group.

This involves creating and promoting frameworks for safe development processes (e.g. security education, auditing, reviews, tools, etc.), while implementing safe system operations and providing support, such as gathering information on vulnerabilities, analysis, regular system scans, monitoring of unauthorized access, incident handling, forensics and malware analysis.

Security engineers also perform risk reporting and are a point of contact for security issues and incident response.

*You may apply for multiple positions in Rakuten. (Maximum: 3 positions at one time)

Data Scientist

*Positions include: Data Science Engineer, Data Analyst, Search Engineer, etc.

Job Description

Data scientists are part of an incredibly important team that look into how big data should be used for society and customers.

From strategy creation, to analysis and development, data scientists oversee the whole process. Their mission is to utilize the Rakuten Group’s big data to develop solutions that have a positive impact on society and our customers, and propose ideas that improvement both service quality and the customer experience.

The team is also focused on innovative research into applications of big data, and the utilization of these applications to bolster existing services. This allows for data scientists to not only resolve issues, but to look towards prevention and innovation.

*You may apply for multiple positions in Rakuten. (Maximum: 3 positions at one time)

Researcher

*Positions include: Research Scientist, Technologist, HPC & Distributed Computing Scientist, Data Mining & NLP Scientist, Image Recognition & Interaction Scientist, etc.

Job Description

Researchers play an important role at the Rakuten Institute of Technology, the R&D center of the Rakuten Group. Rakuten Institute of Technology promotes collaboration between industry and academia by creating new services, building new technologies and algorithms that contribute to Rakuten's business development, and is involved in producing academic papers.

RIT's research takes Rakuten's knowledge to the next step by covering a wide range of fields including robotics, distributed computing, machine learning, deep learning, natural language processing, data mining, computer vision, and interactions.

*You may apply for multiple positions in Rakuten. (Maximum: 3 positions at one time)

Technology Management

* Positions include: Architect/Technology Promotion, Service Manager, Development Manager, etc.

Job Description

The role of the technology management position is to lead a team to provide technological consulting for our business partners based on their needs. The position requires leadership and technical skills in order to maximize the development department's contributions to the businesses. This greatly enhances the technology innovations of Rakuten Group by consolidating each individuals' technical capabilities and creating a stronger organization.

*You may apply for multiple positions in Rakuten. (Maximum: 3 positions at one time)

Development Support

*Positions include: Manager, Help Desk, QA, General Affairs, Accounting, Engineer Support, etc.

Job Description

Development support positions are responsible for structuring the activities of the development division as part of the back office or planning divisions. The role performs assessments of the company's resources with speed and accuracy. Additionally, they plan proposals for future strategies related to construction, operation and improvements of the business to the senior management.

*You may apply for multiple positions in Rakuten. (Maximum: 3 positions at one time)


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