January 29, 2021
  • Rakuten Mobile, Inc.

Rakuten Mobile Announces New Service Plan: Rakuten UN-LIMIT VI

- A single plan for light to heavy users that flexibly adjusts to everyone’s needs; Monthly fee of 0 yen for up to 1GB of total monthly data usage for the first line

Tokyo, January 29, 2021 – Rakuten Mobile, Inc. today announced “Rakuten UN-LIMIT VI,”  a new, enhanced version of the Rakuten UN-LIMIT V mobile service plan with a simple fee structure that flexibly adjusts in line with customer data use. The new service plan caters to the diverse needs of customers, from light users who consume very little data, to heavy users who don’t want to have to worry about their monthly data use. Rakuten UN-LIMIT VI will be available from April 1, 2021. Customers who apply for Rakuten Mobile service starting today and all current Rakuten UN-LIMIT customers will be upgraded to Rakuten UN-LIMIT VI from April 1, 2021.

With the new Rakuten UN-LIMIT VI service plan, when total monthly data usage is 1GB or less, the fee will be zero yen for a customer’s first line. If the total monthly data usage is between 1GB and 3GB, the fee will be 980 yen, and for total monthly data usage between 3GB and 20GB, the fee will be 1,980 yen for a customer’s first line, and the monthly rate will be determined by the amount of data used each month. Customers whose data usage exceeds 20GB can use unlimited data*1 for 2,980 yen per month. For customers with a second line, total monthly data usage of 3GB or less will be charged at 980 yen.

As with previous Rakuten UN-LIMIT plans, customers can use unlimited high-speed data in the Rakuten network area, with a monthly allocation of 5GB of high-speed data in the domestic roaming partner network areas and 2GB of high-speed data in the 66 countries and regions covered by the overseas roaming partner network areas. Domestic calls made through the Rakuten Link communication app are free of charge*2.

Applications for Rakuten UN-LIMIT VI will be accepted both online on the Rakuten Mobile website and at Rakuten Mobile shops nationwide.

After the launch of Rakuten UN-LIMIT VI, new applications for Rakuten UN-LIMIT V will no longer be accepted. Customers who apply for Rakuten UN-LIMIT V and Rakuten UN-LIMIT VI will be eligible for the campaign offering 3 million customers the first full year of service free of monthly fees. The campaign will continue until the number of applications reaches the 3 million mark. Existing Rakuten UN-LIMIT V customers who are currently taking part in the campaign will continue to be eligible for the campaign after the automatic upgrade to Rakuten UN-LIMIT VI.

Rakuten Mobile is committed to offering a simple and intuitive service plan that flexibly adjusts in line with customer data consumption, and eliminating the various fees associated with mobile services, in order to allow all of its subscribers across Japan to enjoy reliable and appealing mobile services.

Overview of the Rakuten UN-LIMIT VI service plan

- Plan name: Rakuten UN-LIMIT VI (“six”)
- Launch date: April 1, 2021
- Service offering: Both 4G and 5G service*3
- Details of the plan:
1. Monthly fees: For the customer’s first line, total monthly data usage of 1GB or less will be free. Data usage between 1GB and 3GB will be charged at 980 yen. (For the customer’s second line and on, data usage of 3GB or less will be charged at 980 yen.) Data usage between 3GB and 20GB will be charged at 1,980 yen. Data usage of over 20GB will be charged at 2,980 yen.

Table of fee structure

*Total monthly data usage includes data used in the Rakuten network area, the domestic roaming partner network areas, and the overseas roaming partner network areas.
*In the domestic roaming partner network areas, after using the allocated 5GB, speed will be limited to a maximum of 1Mbps.
*In the overseas roaming partner network areas, after using the allocated 2GB, speed will be limited to a maximum of 128kbps.
*In both the domestic and overseas roaming partner network areas, additional high-speed data can be purchased at 500 yen/1GB. Additional data purchased will not be counted in the total monthly data usage.

2. Calls: Domestic calls made with Rakuten Link are free.
*Excludes certain numbers. When not using the Rakuten Link app, domestic calls will be charged at 20 yen/30 seconds.
*An optional service offering unlimited international calls (calls to overseas from both Japan and overseas) using Rakuten Link is available for a monthly fee of 980 yen.

3. Applications: Applications will be accepted both online and in Rakuten Mobile shops nationwide.
- Contract handling fees, MNP transfer fees and contract termination fees are zero yen.
- Rakuten Points: Customers can earn 1 Rakuten Point for every 100 yen spent on Rakuten Mobile payments*4. Rakuten Mobile is part of the Super Point Up (SPU) program. Rakuten Mobile customers can earn an additional +1% Rakuten Points on purchases made on Rakuten Ichiba. (There is a limit to the number of points that can be earned.)
- New applications for Rakuten UN-LIMIT V will not be accepted after the launch of Rakuten UN-LIMIT VI.

*1 Unlimited high-speed data when connected to Rakuten base stations. To provide a fair service, restrictions on transmission speed may be implemented. Please check the coverage areas. Unlimited data at 1Mbps after using the allocated 5GB for domestic roaming partner area.
*2 Excludes certain numbers. When not using the Rakuten Link app, domestic calls will be charged at 20 yen/30 seconds.
*3 4G service can be used in the Rakuten network area, the domestic roaming partner network areas and the overseas roaming partner network areas. 5G service is available in certain areas only. 5G services can be used in the Rakuten network areas offering 5G coverage when using a 5G-compatible device.
*4 For more information about Rakuten Points, such as the services which offer Rakuten Points and the timing points will be issued, please see the following site: https://network.mobile.rakuten.co.jp/guide/point/ (Japanese only)

 *Prices in this press release exclude tax unless otherwise indicated.

*Please note that the information contained in press releases is current as of the date of release.

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