August 1, 2019
  • Rakuten, Inc.

Rakuten to Establish New Fulfillment Centers for Rakuten Super Logistics

Rakuten to expand logistics infrastructure with new fulfillment centers in Narashino City, Chiba Prefecture and Yamato City, Kanagawa Prefecture

Tokyo, August, 1, 2019 – Rakuten, Inc. today announced plans to open two new logistics centers for Rakuten Super Logistics, the comprehensive logistics service operated by Rakuten. The company plans to lease all floors of “Landport Higashi-Narashino,” a large-scale logistics facility developed by Nomura Real Estate Development Co., Ltd., as well as several floors of “Nissay Logistics Center Yokohama-Machida*1,” a large-scale logistics facility managed by Daiwa Corporation., Ltd. These facilities are expected to commence operations in mid-2020 as Rakuten Fulfillment Center Narashino and Rakuten Fulfillment Center Chuorinkan.

Rakuten Super Logistics offers comprehensive logistics services ranging from product storage to shipment for merchants on the Rakuten Ichiba marketplace. To date, Rakuten has established logistics centers in Ichikawa City and Nagareyama City in Chiba Prefecture, Kawanishi City and Amagasaki City in Hyogo Prefecture*2 and Hirakata City in Osaka Prefecture, and has worked to contribute to the stable e-commerce operations of its merchants by providing high quality logistics services. With utilization capacity at Rakuten’s existing logistics centers expected to reach full capacity in mid-2020, the company has decided to open two new logistics centers in order to further increase Rakuten Super Logistics’ processing capabilities.

Rakuten has established the “One Delivery” vision for a comprehensive logistics and delivery service for merchants on the Rakuten Ichiba marketplace, with the aim of addressing the issues currently faced by the logistics industry in Japan. The establishment of the two new logistics centers is part of this vision. 

*1 This facility is on lease from Nippon Life Insurance Company to Daiwa Corporation, and is managed as Daiwa Corporation Yokohama-Machida Sales Office.
*2 Logistics facilities of Kantsu Co., Ltd. are operated as the logistics bases of Rakuten Super Logistics.

Facility overview

New facility in Narashino City, Chiba Prefecture
The new facility in Narashino City, Chiba Prefecture has a total floor area of approximately 74,000 m2. Located about 1.4 km from Yachiyodai Station on the Keisei Main Line, about 7 km from the Chiba-kita IC on the Higashi-Kanto Expressway, and about 8 km from the Hanawa IC on the Keiyo Road, it offers excellent accessibility through the Higashi-Kanto Expressway, Keiyo Road, National Route No. 16, the Tokyo Gaikan Expressway, and other routes, making it an ideal delivery hub. Within the facility, security in the common areas and on the premises is maintained through security cameras and a disaster control center. It also offers enhanced facilities to support employees, including two cafeterias and a rest area for drivers.

Name: Rakuten Fulfillment Center Narashino
Property: Landport Higashi-Narashino
Address: 7-3-1 Higashi-narashino, Narashino City, Chiba Prefecture
Start of operation: Scheduled for mid-2020  
Total floor area: Approx. 74,000 m2
Floor area to be leased: Approx. 61,000 m2
Number of floors: Five floors above ground

New facility in Yamato City, Kanagawa Prefecture
The new facility in Yamato City, Kanagawa Prefecture, has a total floor area of approximately 95,000 m2. At 13 minutes on foot from Chuorinkan Station on the Tokyu Den-en-toshi Line and the Odakyu Enoshima Line, and about 4 km from the Yokohama Machida IC on the Tomei Expressway, the location of the facility offers excellent access. The facility is equipped with emergency power generators, and also provides space for the installation of emergency power generators for tenants. It offers an extensive range of facilities designed for the safety and comfort of employees, including a cafeteria within the building, and a building safety assessment support system in the event of a large-scale earthquake.

Name: Rakuten Fulfillment Center Chuorinkan
Property: Nissay Logistics Center Yokohama-Machida (Daiwa Corporation Yokohama Machida Sales Office)
Address: 1742-7 Shimotsuruma, Yamato City, Kanagawa Prefecture
Start of operation: Scheduled for mid-2020  
Total floor area: Approx. 95,000 m2
Floor area to be leased: Approx. 42,000 m2
Number of floors: Five floors above ground

About Rakuten Super Logistics

Rakuten Super Logistics is a logistics service operated by Rakuten that offers comprehensive distribution services from storage to shipment for products from merchants on the Rakuten Ichiba marketplace. It provides a high-quality logistics service covering everything from the arrival of goods at the warehouse to delivery, and offers services that meet the unique requirements of each merchant, such as gift-wrapping or the attachment of promotional materials. By outsourcing their delivery work to Rakuten Super Logistics, merchants are free to focus on tasks such as product planning and marketing. For more information visit

About the “One Delivery” vision

Rakuten has established its "One Delivery" vision to strengthen its in-house logistics services, such as the comprehensive logistics service Rakuten Super Logistics and the delivery service Rakuten EXPRESS. Through initiatives to streamline logistics and distribution, and by offering efficient storage and delivery services, Rakuten aims to contribute to the stable e-commerce operations of its merchants. Furthermore, by providing convenient delivery services to users of the Rakuten Ichiba marketplace, such as notifications for delivery tracking, the “Oki-hai” unattended delivery service option which allows customers to set a location on their property for products to be delivered to in the event of their absence, and a same-day delivery service (planned for introduction by the end of the year), Rakuten aims to create an even more appealing and convenient marketplace for customers.

*Please note that the information contained in press releases is current as of the date of release.

  • Month
  • Year
  • Category
  • Month
  • Year
  • Category
We use cookies to help provide you with the best possible online experience. Please read our Cookie Policy for more details about the use of cookies. By continuing to use this site, you agree that we may store and access cookies on your device. Accept