・ The Rakuten Group recorded revenue growth in all three segments in Q3 FY2022: Internet Services, FinTech and Mobile. Consolidated revenue achieved double-digit growth, up 15.8% year-on-year (YoY), reaching a total of 471.1 billion yen and marking the highest revenue ever recorded by the Rakuten Group in the third quarter of a fiscal year. Continuing the strong growth from the previous quarter, domestic e-commerce*1 gross merchandise sales (GMS) achieved double-digit growth, up 13.1% YoY. This was the result of factors including sustained user retention by Rakuten Ichiba even in the wake of pandemic-driven stay-at-home consumption, as well as the recovery of Rakuten Travel, which successfully captured summer vacation travel demand. Customer base expansion in Rakuten’s fintech services also contributed to the revenue increase.
・ In Q3 FY2022, the average number of monthly active users*2 across the Rakuten Group in Japan surpassed 38 million, up 11.0% YoY. The Rakuten Ecosystem customer base continues to grow, with 74.9% of all users using two or more services over the past 12 months.
・ Due to ongoing strategic investment in future growth for the Mobile segment, including the installation rollout of network base stations, the Rakuten Group recorded Non-GAAP operating losses of 78.6 billion yen in Q3 FY2022. Excluding the Mobile and investment businesses, Non-GAAP operating income was 47.2 billion yen, up 7.8% YoY. At Rakuten Mobile, average revenue per user (ARPU) rose in line with the launch of the new Rakuten UN-LIMIT VII pricing plan. Cost reductions achieved by switching from roaming in partner network areas to Rakuten’s network have also led to gradual decreases in Mobile segment losses, which peaked in Q1 FY2022. Going forward, losses are forecast to continue to decrease.