Viber launched its Public Chats feature in 2015 and has been testing various ways to use it. One specific example is with English broadcaster BBC as a new media channel.
In this video, we explore how chat apps are being used besides for chatting between two individuals, and how businesses and even news agencies are exploring ways to use chat apps.
About Rakuten News Network
Rakuten News Network (RNN) is an internal news site providing daily video news about Rakuten to the company's employees around the world.
The videos on this site, which are originally from RNN, offer an insight into the activities of the Rakuten Group and the various services its diverse workforce provides.