Service improvement and customer loyalty are key factors in all of Rakuten's businesses, and the global video streaming service Viki is no exception. To respond to the needs of its users around the world, Viki is constantly improving its platform and service. In this video, we interview key members of the product development team to hear how Viki plans its product development schedule and ensures speed and flexibility of the development process, and find out details of recent new features launched on the platform.
About Rakuten News Network
Rakuten News Network (RNN) is an internal news site providing daily video news about Rakuten to the company's employees around the world.
The videos on this site, which are originally from RNN, offer an insight into the activities of the Rakuten Group and the various services its diverse workforce provides.