A Day in the Life of Star-rated Rakuten Mobile Customer Service Staff

November 6, 2023
by RNN

RNN follows a day in the life of Yu Nakamura, an advisor for Rakuten Mobile's customer service who is on the frontlines of dealing with customers and hearing their views. Telephone customer service is not something we usually have a chance to see, but have you ever wondered what it's like for people in this line of work?

About Rakuten News Network

Rakuten News Network (RNN) is an internal news site providing daily video news about Rakuten to the company's employees around the world.
The videos on this site, which are originally from RNN, offer an insight into the activities of the Rakuten Group and the various services its diverse workforce provides.