Responsible for the design and UX of the entire Rakuten Group
Our mission is to provide the best customer experiences and create more value for our customers and businesses by providing the best customer experience through development of design environments, processes and structures, and improvement of brand touchpoints for Rakuten Group brands and 70+ domestic and overseas services as experts in “creativity” and “design” at Group Headquarters.
Let’s work together at this fun, free and evolutionary company, “Rakuten”. where we offer wide variety of businesses and where diverse and talented experts work collaboratively.
*This recruitment is divided into visual design and UX-related modules according to the applicant’s orientation and aptitude. We will ask you to provide your portfolio when you submit the Application Form.
Examples of Job Description
- Obtain customer insights from user research and data analysis to solve UI and UX issues for the entire Rakuten Ecosystem (economic zone), products, and services
- Concept planning and visual design for online and offline customer contacts related to the corporate brand
- Formulate guidelines and design systems in the UX and design fields, and support their implementation in each service*The above tasks are carried out by various teams. You can devise your own career pathway through job rotation and other systems.
Application Requirements
(Desired Aptitude, Experience,
Skills and Mindset)
- Able to constantly acquire new knowledge and challenge to make changes accordingly
- Enjoy the challenge of grasping the goals of customers and business and creating value for both
- Study experience in a design or UX-related field such as graphic design, information design, ergonomics, etc.
- Have a portfolio that can be referenced online or offline
Work Conditions
Eligible Applicants
- Able to join us in April 2024. (expected to graduate from any university or graduate school by March 31,2024)
*Either new or graduates are eligible. Those with work experience of less than 3 years are also accepted. - Possess Japanese skills of business level or higher
Work Location
After completing the initial training, you will work at the office of whichever department you have been assigned to, which could be at the Tokyo Headquarters, domestic branches, or overseas branches.
Working Hours
Standard work hours: 9:00-17:30
Fixed working hours are 7.5 hours with a 1-hour break.
*Work hours on days with a Rakuten Group morning meeting are from 8:00-16:30.
*The discretionary labor system may be applied to professional work and management-related work.
*Some departments may offer flextime.
Core hours: 11:00-15:00 (8:00-12:00 on days when morning meetings are held)
Days off / 2 days off per week (Saturday, Sunday), national holidays
Vacation / Summer vacation, New Year’s holiday, annual paid vacation, special leave, etc.
Salary
[New graduate (General Business Track)] Undergraduate: 300,000 yen (monthly salary); Graduate: 310,000 yen (monthly salary)
Includes a fixed overtime pay of 40 hours per month.
Additional payment is available for overtime work that exceeds 40 hours per month.
(Example breakdown of 300,000 yen (monthly salary): base salary 227,849 yen + fixed overtime of 72,151 yen for 40 hours)
Pay Raise
Employees are evaluated in June and December with bonuses based on company performance and individual evaluations.
Bonus
Employees are evaluated in June and December with bonuses based on company performance and individual evaluations.
Insurance
Employee’s pension insurance, health insurance, workers’ accident compensation insurance, unemployment insurance, etc.
Benefits
Cafeteria (free breakfast, lunch, and dinner), gym (requires a fee), etc.See details here
Other Benefits
Commuting allowance, employee stock ownership, stock options, retirement benefits, etc.
Interview/Selection Process
01
Personal Page Registration
02
Application Form Submission
03
Web Test
04
Online Interview*
(multiple times)
05
Offer Notification
*The interview format may change depending on the situation. In case of course-based recruitment, the selection steps may differ.
RECRUITING INFORMATION
Business Positions
For those who want to deepen their understanding of the entire Rakuten Group and aim for versatile career development.
- Comprehensive Business Specialty Hiring Track
- Corporate Specialty Hiring Track
- FinTech Specialty Hiring Track
- Design Specialty Hiring Track
- Marketing Specialty Hiring Track
- Comprehensive Business Specialty Hiring Track
- Corporate Specialty Hiring Track
- FinTech Specialty Hiring Track
- Design Specialty Hiring Track
- Marketing Specialty Hiring Track
Engineer Positions
For those who aspire to become world-class engineers.
- Applications Engineer
- Infrastructure Engineer
- Data Scientist / Researcher
- Security Engineer
- Information Security / Privacy Governance Specialist
- Technology Management
- Product Management
- Development Support（Q&A, etc.)
- Applications Engineer
- Infrastructure Engineer
- Data Scientist / Researcher
- Security Engineer
- Information Security / Privacy Governance Specialist
- Technology Management
- Product Management
- Development Support（Q&A, etc.)