Responsible for designing Rakuten Group services by leveraging technology and science.

Our mission is to create added value for our customers and businesses by providing the best user experience (UX) through the Rakuten Group brand and its over 70 services in Japan and overseas as experts in “creatives” and “design.”

We contribute to the continuous evolution and growth of Rakuten services by maximizing the use of data and AI, alongside cutting-edge creative, design, and UX methodologies.

*Please note that your personal work or a portfolio submission is required when you submit your application form for this course. If you do not have a work or portfolio, please compile a document detailing activities or studies (such as internships at IT companies, problem-solving classes or projects, etc.) that demonstrate you meet the application requirements and attach this document in the work/portfolio submission section of the application form. This will allow us to understand your qualifications in a comprehensive manner. This approach ensures that even if you don't have a traditional portfolio, we're still able to assess your fit for the course.

Job description

Examples of
job responsibilities

  • Conceptualizing and designing to maximize customer and business value at online and offline customer touchpoints related to the Rakuten brand and Rakuten Ecosystem.
  • Concept prototyping and design for new user experiences (UX) created by technologies such as Generative AI.
  • Analyzing Rakuten's big data and user data, and deriving and utilizing customer insights to solve various challenges within the Rakuten Ecosystem and Rakuten services.
  • Developing and implementing new creative, design, and UX workflows that balance efficiency and quality, leveraging AI.
  • Establishing brand and UX guidelines, building design systems, and supporting their implementation across Rakuten services.*Your assignment will be determined based on your aspirations and aptitude, through interviews and other processes. Moreover, mechanisms such as job rotation make it possible for you to formulate a career plan that suits you.

Welcomed skills,
Experiences

  • Individuals with experience or skills in the following areas (All majors welcome):
  • Creative and design-related fields such as UX, UI, graphics, and movies.
  • Fields such as information engineering, data science, AI/machine learning.
  • Fields such as cognitive science, service design, industrial engineering, and media expression, etc.
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PEOPLE

Explore Rakuten Creatives

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Work Conditions

Eligible Applicants

  • Able to join us in April 2027. (expected to graduate from a domestic or overseas university or graduate school by March 31, 2027)
    *New graduates and recent graduates are both eligible. Applicants with less than three years of work experience are accepted.
  • Applicants must have business-level or higher proficiency in Japanese.

Job Description

・Immediately after hiring
General business (training) in Group Human Resources Supervisory Department


・Scope of Change
All assignments and duties as stipulated by the company based on the letter of appointment etc.
(Employees may be transferred in accordance with the secondment rules, and in such cases, duties will be assigned by the seconded company.)

Work Location

・Immediately after hiring
Head Office in Tokyo (Rakuten Crimson House, 1-14-1, Tamagawa, Setagaya-ku, Tokyo) or other branches


・Scope of Change
There is a possibility of being transferred to other locations throughout Japan and overseas.

*In cases where work from home (WFH) is permitted, employees can work from locations approved by the company.

*Smoking indoors at Rakuten Crimson House is prohibited as part of passive smoking countermeasures.
(This may vary depending on working location.)

Working Hours

Working hours: 7.5 hours per day (9:00–17:30) with a 1-hour break.

On days with a Rakuten Group morning meeting: 8:00–16:30 with a 1-hour break.

Flextime system : Start and end times are determined by employees; the above fixed hours do not apply.

*The company may exclude flextime when deemed inappropriate for business operations.


・Flexible time: 7:00–11:00 and 15:00–20:00 / Core time: 11:00–15:00.

・On days with a Rakuten Group morning meeting: Flexible time 7:00–8:00 and 12:00–20:00 / Core time 8:00–12:00

・Break: When daily working hours exceed 6 hours, a 1-hour break must be taken during core time.

*Flextime does not apply during the new graduate training period.

*Overtime work, holiday work, and staggered working hours may be instructed or approved.

*When work is performed on a holiday, a substitute holiday will, in principle, be designated within the same week.

Days off / Leave / Leaves of absence

<Days off>
Saturdays, Sundays, national holidays, and year-end/New Year holidays (Dec 30–Jan 3).

<Leave>
Annual paid leave, special leave, leave related to measures for maternal health management, menstrual leave, and summer leave (up to 3 days between July and September).

<Leaves of absence>
Prenatal and postnatal leave, childcare leave, and family-care leave.

Salary

Monthly salary: JPY 350,000 for bachelor’s degree holders; JPY 360,000 for master’s degree holders.
Salaries include a fixed overtime allowance for 40 hours per month. Overtime in excess of 40 hours is paid separately.
Example breakdown (JPY 350,000): Base salary JPY 265,823 + fixed overtime allowance (40 hrs) JPY 84,177.

Pay Raise

We conduct salary reviews in January and July based on performance evaluations.

Bonus

Bonuses are paid in June and December based on company performance and individual performance.

Insurance

Health Insurance, Employees’ Pension Insurance, Long-Term Care Insurance, Employment Insurance, and Workers’ Accident Compensation Insurance.

Benefits

Cafeteria (breakfast, lunch, and dinner are generally free of charge), gym (paid), Company dormitory (admission subject to certain eligibility criteria), etc. See details here

Other Benefits

Commuting allowance (up to JPY 50,000 per month), employee shareholding plan, stock options, retirement benefit plan, etc.

Interview/Selection Process

01

Personal Page Registration

02

・Application Form Submission
・Web Test
・Academic Records Submission*1

03

Online Interview*1~*3
(2–3 months)

04

Offer Notification*4
(No earlier than April)

*1 Academic Records may be reviewed during the selection process.
*2 If your TOEIC score is below 800, you may be asked to take the TOEIC test during the selection process.
*3 The interview format may change depending on circumstances. For course-based recruitment, the selection steps may vary.
*4 Prospective employees must obtain a TOEIC score of 800 (or an equivalent qualification) before joining the company. We recommend starting preparations early to meet this requirement.

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FAQ・Inquiries

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