Americas Businesses Find Success through Rakuten Shugi

June 28, 2023
by RNN

Rakuten Shugi's Five Principles for Success are the foundation of success for businesses across the organization. In this video, focusing on the Americas region, we see how Rakuten Rewards' Member Services team is dedicated to "Maximizing Customer Satisfaction" through fixing the issue of missing Cash Back, while the Data Platform team followed the principle of "Hypothesize > Practice > Validate > Shikumika" to create a user-friendly platform that even non-engineers can use.

About Rakuten News Network

Rakuten News Network (RNN) is an internal news site providing daily video news about Rakuten to the company's employees around the world.
The videos on this site, which are originally from RNN, offer an insight into the activities of the Rakuten Group and the various services its diverse workforce provides.