Americas Businesses Find Success through Rakuten Shugi

Rakuten Shugi's Five Principles for Success are the foundation of success for businesses across the organization. In this video, focusing on the Americas region, we see how Rakuten Rewards' Member Services team is dedicated to "Maximizing Customer Satisfaction" through fixing the issue of missing Cash Back, while the Data Platform team followed the principle of "Hypothesize > Practice > Validate > Shikumika" to create a user-friendly platform that even non-engineers can use.