Rakuten's PIOP: Revolutionizing Logistics with Machine Learning

Online shopping has seen a significant surge in popularity due to the pandemic. More than half of Japanese households are now shopping online, which marks a 20% increase in five years. However, logistics can be challenging for companies during special events like sales and merchant holidays. To improve forecasting accuracy, Rakuten’s Price and Inventory Optimization Platform (PIOP) team has developed an in-house system to systematically reduce inefficiencies through leveraging big data and advancements in AI.