Responsible for the design and UX of Rakuten Group

Our mission is to create added value for our customers and businesses by providing the best customer experience through the Rakuten Group brand and its over 70 services in Japan and overseas as experts in “creatives” and “design.”

Let’s work together at this fun, free and evolutionary company called “Rakuten” where we offer a wide variety of businesses and where diverse and talented experts work collaboratively.

*Please note that a portfolio submission is required when you submit your application form for this course. If you do not have a portfolio, please compile a document detailing activities or studies (such as internships at IT companies, problem-solving classes or projects, etc.) that demonstrate you meet the application requirements and attach this document in the portfolio submission section of the application form. This will allow us to understand your qualifications in a comprehensive manner. This approach ensures that even if you don't have a traditional portfolio, we're still able to assess your fit for the course.

Job description

Examples of
job responsibilities

  • The scope of our work includes:
  • Generate customer insight from user research and data analysis to solve UI and UX issues for the Rakuten Ecosystem and its products and services.
  • Concept planning and visual design for online and offline customer touchpoints related to the corporate brand.
  • Formulate guidelines and design systems in the UX and design fields, and support their implementation in each service. *Your assignment will be determined based on your aspirations and aptitude, through interviews and other processes. Moreover, mechanisms such as job rotation make it possible for you to formulate a career plan that suits you.

Recommended for

  • Those willing to constantly acquire new knowledge and challenge the status quo.
  • Those who enjoy the challenge of tailoring creativity to the needs of customers and businesses and creating value for both.

Welcomed skills

  • Experience in design and UX-related fields such as information design, ergonomics, and graphic design.

Special Contents

PEOPLE

Explore Rakuten Creatives

Work Conditions

Eligible Applicants

  • Able to join us in April 2025. (expected to graduate from any university or graduate school by March 31, 2025)
    *Either new or graduates are eligible. Those with work experience of less than 3 years are also accepted.
  • Possess Japanese skills of business level or higher

Job Description

・Immediately after hiring
General business (training) in Group Human Resources Supervisory Department


・Scope of Change
All assignments and duties as stipulated by the company based on the letter of appointment etc.
(Employees may be transferred in accordance with the secondment rules, and in such cases, duties will be assigned by the seconded company.)

Work Location

・Immediately after hiring
Head Office in Tokyo (Rakuten Crimson House, 1-14-1, Tamagawa, Setagaya-ku, Tokyo) or other branches


・Scope of Change
There is a possibility of being transferred to other locations throughout Japan and overseas.

*In cases where work from home (WFH) is permitted, employees can work from locations approved by the company.

*Smoking indoors at Rakuten Crimson House is prohibited as part of passive smoking countermeasures.
(This may vary depending on working location.)

Working Hours

Standard work hours: 9:00-17:30
Fixed working hours are 7.5 hours with a 1-hour break.

*Work hours on days with a Rakuten Group morning meeting are from 8:00-16:30.

*The discretionary labor system may be applied to professional work and management-related work.

*Some departments may offer flextime.
Core hours: 11:00-15:00 (8:00-12:00 on days when morning meetings are held)

Days off / 2 days off per week (Saturday, Sunday), national holidays
Vacation / Summer vacation, New Year’s holiday, annual paid vacation, special leave, etc.

Salary

[New graduate (General Business Track)] Undergraduate: 300,000 yen (monthly salary); Graduate: 310,000 yen (monthly salary)
Includes a fixed overtime pay of 40 hours per month.
Additional payment is available for overtime work that exceeds 40 hours per month.
(Example breakdown of 300,000 yen (monthly salary): base salary 227,849 yen + fixed overtime of 72,151 yen for 40 hours)

Pay Raise

Employees are evaluated in June and December with bonuses based on company performance and individual evaluations.

Bonus

Employees are evaluated in June and December with bonuses based on company performance and individual evaluations.

Insurance

Employee’s pension insurance, health insurance, workers’ accident compensation insurance, unemployment insurance, etc.

Benefits

Cafeteria (free breakfast, lunch, and dinner), gym (requires a fee), etc.See details here

Other Benefits

Commuting allowance, employee stock ownership, stock options, retirement benefits, etc.

Interview/Selection Process

01

Personal Page Registration

02

Application Form Submission

03

Web Test

04

Online Interview*1
(multiple times)

05

Offer Notification*2

*1 The interview format may change depending on the situation. In case of course-based recruitment, the selection steps may differ.
*2 After receiving an offer, the prospective employee must obtain a TOEIC score of 800 before joining the company.

FAQ・Inquiries

Here are some frequently asked questions.

Frequently Asked Questions

RECRUITING INFORMATION

Business Positions

For those who want to deepen their understanding of the entire Rakuten Group and aim for versatile career development.

  • Comprehensive Business Specialty Hiring Track
  • Corporate Specialty Hiring Track
  • FinTech Specialty Hiring Track
  • Design Specialty Hiring Track
  • Marketing Specialty Hiring Track
VIEW MORE
  • Comprehensive Business Specialty Hiring Track
  • Corporate Specialty Hiring Track
  • FinTech Specialty Hiring Track
  • Design Specialty Hiring Track
  • Marketing Specialty Hiring Track

Engineer Positions

For those who aspire to become world-class engineers.

  • Applications Engineer
  • Infrastructure Engineer
  • Data Scientist / Researcher
  • Security Engineer
  • Information Security / Privacy Governance Specialist
  • Technology Management
  • Product Management
  • Development Support(Q&A, etc.)
VIEW MORE
  • Applications Engineer
  • Infrastructure Engineer
  • Data Scientist / Researcher
  • Security Engineer
  • Information Security / Privacy Governance Specialist
  • Technology Management
  • Product Management
  • Development Support(Q&A, etc.)