Understand Privacy

What is Privacy?

Learn more about why privacy matters and what you should consider when providing information to others.

What is a Privacy Policy?

A Privacy Policy explains how a company is using your data and why. Learn how to quickly read a privacy policy and find all the relevant information.

Rakuten ID and You

Rakuten Group has a unique ID system for logging into and access the different services across the Rakuten platform. Discover more about your Rakuten ID.

Introduction to Website Cookies

What are Cookies and why are they important to you? Rakuten Group helps explain the different types of cookies and how they can benefit you as a user when using the Rakuten ecosystem.

Your Rights

Learn more about certain rights you have regarding your personal information and how Rakuten Group handles it.

Data Transfers to Other Countries

We will explain whether the personal information you have provided may be transferred overseas, and what measures are taken in that case.

Sensitive Data and the Importance of Protecting Your Privacy

We will explain what Sensitive Data is and why we have to handle it carefully.

Transfer of Personal Data to Third Parties in Japan

We will explain what kind of measures are taken when we transfer personal data to third parties in Japan.