Collaborate,Innovate,Empower.
Our culture is the driving force ofevery team member’s journey
Culture is the key…
That unlocks opportunities for success.
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MESSAGE

A career at Rakuten is one defined by abundant career potential, mobility across industries, and access to rich cultural exchanges among a global workforce.

We harness the diversity of our organization to drive innovation while staying mindful of our commitment to inclusivity.

We want to offer the best experiences possible because we believe in the power of our people. We do this through our commitment to corporate culture.

A career at Rakuten is the doorway to a journey characterized by endless possibilities, defined by you and supported by us.

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CULTURE EXPERIENCES

As an employee at Rakuten, your journey is guided by our Culture Experiences. Each of these (4) Culture Experiences serve as doorways that every team member will open throughout their time at Rakuten.

Tap to discover Rakuten’s culture through the stories of those who embody it, our people.

* The titles and departments of the individuals featured may have changed since the time of filming.

  • Be One Global Team
    Poom always longed to experience the world and hoped to merge passion with his profession by joining the global Rakuten Travel team. Today, Poom is the Manager of Rakuten Travel’s Growth Hack Development Group. He gets to explore the world both outside the office through his travels and inside the office beside his global team.
  • Realize Your Dreams
    Maddy, a UX/UI Designer combines her creative inspiration and technical capabilities to spearhead web training programs centered around accessibility. Inspired by her two hearing-impaired grandparents and driven to create a more accessible world for all, Maddy has made her mark at Rakuten and in the fast-growing engineering field.
  • Reach New Heights
    Yosuke joined the Rakuten team as a new graduate in 2007. His hard work caught the attention of our CEO, who offered Yosuke an opportunity to “try something new.” What was this new endeavor? Baseball. Half-scared, half-excited to embark on this venture, Yosuke remembered an important element of Rakuten’s culture embodied by the phrase, “even if you fail, there is much to be gained from it.” Despite the unknown, he took on the challenge and is President of Rakuten’s Golden Eagles today.
  • Empower A Better World
    Vanessa harnesses her passion for sports and applies some of the key principles of sportsmanship - not giving up, believing in yourself, and respecting your opponent - to create an environment where her team members can excel. Vanessa believes sports can change people and people can change the world. She strives to instill this belief in her team members as she empowers them to make an impact on the world through the work they do together.
  • Poom always longed to experience the world and hoped to merge passion with his profession by joining the global Rakuten Travel team. Today, Poom is the Manager of Rakuten Travel’s Growth Hack Development Group. He gets to explore the world both outside the office through his travels and inside the office beside his global team.

    Be One
      Global Team
  • Maddy, a UX/UI Designer combines her creative inspiration and technical capabilities to spearhead web training programs centered around accessibility. Inspired by her two hearing-impaired grandparents and driven to create a more accessible world for all, Maddy has made her mark at Rakuten and in the fast-growing engineering field.

    Realize
      Your Dreams
  • Yosuke joined the Rakuten team as a new graduate in 2007. His hard work caught the attention of our CEO, who offered Yosuke an opportunity to “try something new.” What was this new endeavor? Baseball. Half-scared, half-excited to embark on this venture, Yosuke remembered an important element of Rakuten’s culture embodied by the phrase, “even if you fail, there is much to be gained from it.” Despite the unknown, he took on the challenge and is President of Rakuten’s Golden Eagles today.

    Reach
      New Heights
  • Vanessa harnesses her passion for sports and applies some of the key principles of sportsmanship - not giving up, believing in yourself, and respecting your opponent - to create an environment where her team members can excel. Vanessa believes sports can change people and people can change the world. She strives to instill this belief in her team members as she empowers them to make an impact on the world through the work they do together.

    Empower
      A Better World
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CULTURE ASSETS

At Rakuten, we've identified 7 unique culture assets which guide us to embody our culture and create an inclusive work environment characterized by a collective sense of empowerment. These assets serve as a playbook for how we operate as a company and community and direct how we move through the world. To learn more about the culture assets, drag and select the icons on the screen.

Power of Our Ecosystem
Be One Global Team
Power of Our Ecosystem
Power of Our Ecosystem
The Rakuten ecosystem consists of 70+ services offered to over 1.7 billion members, spanning 30+ countries across the globe. As a company, we constantly expand into new spaces, discover new ways of working with others to reach even bigger goals and explore new possibilities in a changing world.
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Rakuten CULTURE FILM
Rakuten CULTURE FILM
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JOB LISTING
Collaborate with One Global Team to Innovate new realities to
Empower people and society every day.
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