If your parcel is under the weight of 2kg(4.4lb) and less than the maximum size 90cm(35.4inches) in length, width and depth, you can choose ePacket shipping type. ePacket is an economical, convenient and fast global courier service that is registered and can be tracked for customers. Normally 7 -10 working days to arrive at destination country from Japan.
付款選項
信用卡, Alipay, 銀行轉帳
信用卡
本店接受信用卡付款. 以下的信用卡均可受理
•Visa
•MasterCard
•美國運通卡
•JCB
•其他
Alipay
The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html
Brand New Item(s): In case of defective or incorrect item(s), we will exchange or refund any
items within 7 days of their delivery. The product must be in the same
condition in which it was received without cutting, tearing, damage and
opened to the outer and inside package
Used/Pre-owned item(s): If the item is in "as sold" condition for any reason, we will accept request of return and refund with 20% inspection/restocking fee. "as sold" condition means item(s) is still sealed and keep quality when you buy it.
Please understand that used/pre-owned items are obtained through private sources. So we cannot return them anywhere after we received returned item(s).
Regardless item condition, return shipping costs to Japan are the responsibility of the buyer. Multiple-item purchases with missing products will only be partially refunded for the value of the apparent item(s). Refunds or exchanges will only be processed after receipt of the returned item(s). By ordering from our Rakuten listing page, you agree to be bound by these terms and conditions
If you received damaged item(s)using insured mail, please take actions below.
1) Please claim for damaged item(s) to your local post office immediately first.
2) Please submit the "damage report" to your local post office. You can get the paper of damage report at your local post office and fill in blanks on the paper.
3) After you submit it, your local post office will transfer your damage report to Japan Post.
4) Please inform us when you complete to claim to local post office.
5) Japan Post contact us about your claim. We request compensation to Japan Post. After that, we will be able to refund you.
美國。