The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment
via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here. PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Mobile/Smartphone: https://global.rakuten.com/en/help/payment/alipay_mobile.html
退換貨處理原則
---------------------------------------------------------------------------------- 【Cancellation Policy】
・Please understand that we can not accept cancellation for overseas orders.
・We can not accept cancellation caused by customers' preference.
・We will cancel your order if your payment can not be confirmed by the due date.
・Please note that we do not accept any cancelation or changes for alipay payment after the payment has been confirmed.
Thank you for understanding.
---------------------------------------------------------------------------------- 【Return and Refund Policy】
・We cannot accept any return/exchange on overseas orders.
・We can not accept any return/refund caused by customers' preference.
・Please make sure not to make any wrong order.
*If a customer would like to return an item at their own convenience, we ask that they be aware of the following points.
-All shipping costs are the responsibility of the customer.
-Ten percent of the product price will charged as a handling fee for the returned item.
-Once a returned item has arrived at our company, refunds will be carried out in the following ways.
[Refunds]
*When paying through AliPay or Paypal
Refunds will be made via bank deposit transfer. (A separate 1,000 yen transfer fee will be charged in this case.)
*When paying with a credit card
The entire amount will be refunded temporarily, but we will recharge your credit card with the shipping charges and processing fees afterward.
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