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About VS-ONE

VS-ONE was started in September, 2000. We are based in Saitama, Japan, but are now aiming to globalize our business in order to provide high-quality, yet affordable car parts and accessories to customers all over the world. Our staff works hard together as a team in order to bring satisfaction to our customers.
 
Buisness Hours

We accept online orders 24/7! 

Our office is close on the weekends and National Japanese Holidays, including Golden Week (April 29th~May 5th), Obon Week (August 11th~18th), and New Years (December 29th~January 4th). So please be aware that during these dates our process and handling times may take longer than usual.

 
Contact Us
 
If you have any questions or concerns, feel free to contact us by the e-mail addresses below. English and Japanese are both okay.

 
vs1@shop.rakuten.co.jp,vs1_2@shop.rakuten.co.jp,vs1_6@shop.rakuten.co.jp
 

店家簡介

公司名稱 Tomoko Yoshida
店家名稱 CarPartsShop VS-ONE
店家地址 Otuka2-7-9 Bunkyo-ku Tokyo 112-0012
店家電話號碼 +81-48-970-2788
店家傳真號碼 +81-48-970-2822

配送選項

日本郵局EMS(國際快捷郵件服務)

您的商品將會以日本郵局EMS(國際快捷郵件服務)配送

EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言,運送日數約為一周

您可以從這裡看到參考運費

日本郵局國際小包裹服務

您的商品將會以日本郵局國際小包裹服務配送

購買重量在 2 公斤以下的小型商品,部分店鋪可提供較一般運費便宜的樂天超低價國際郵寄服務。

基於不同的運送國家,運送日數將會不同

付款選項

信用卡

本店接受信用卡付款. 以下的信用卡均可受理

•Visa

•MasterCard

•美國運通卡

•JCB

•其他

PayPal

本店接受以 PayPal付款. 收到訂單確認的電子郵件後,請使用PayPal支付需要款項.
請注意
*如果您沒有在電子郵件中指定的期間完成付款,我們將會自動取消您的訂單

退換貨處理原則

Payment

We accept payment from the following Credit Cards: 
 
VISA, MASTER, JCB, AMEX, Diners
 
We also accept payment by PayPal.

PayPal Instructions:
● Total Bill Amount = Total Price + Shipping Fee 
*If you are using Rakuten Super Points, the Total Bill Amount on the automatic reply mail from Rakuten Ichiba may be different. Please check the mail from our shop to confirm the correct amount

●We will ship your order after the payment has been settled. 

●You will receive an e-mail regarding the payment via PayPal. 
  *Please click the link to the PayPal website on the e-mail, 
  and settle the payment within 7 days.


●Please be aware that if we cannot confirm your payment to our PayPal account 7days     after the e-mail has been sent, your order will be automatically cancelled. 

●All handling fees are payed for by the customer.
 
●Any returns or refunds will not be accepted for overseas deliveries 
  once the Order Confirmation e-mail has been sent out.


 
Overseas Deliveries

International delievers are sent by EMS (Express Mail Service)
 
You can learn more about this service here:
https://www.post.japanpost.jp/int/ems/index_en.html 

1) After you make your order, an automated reply mail will be sent to you in Japanese. Please note that the shipping fees mentioned in this e-mail are only applied to domestic deliveries in Japan.

2) Soon you will receive an English e-mail with the correct shipping fees and total price from our shop.
Please confirm the total amount due. 

3) Your order items will be shipped out only after the payment has been settled.

4) The arrival time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

*We cannnot accept any returns or exchanges on overseas orders.

 

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