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■please carefully read important notice.

※※For overseas orders, following payment methods are available: 
- PayPal

・We only accept PayPal for orders from overseas.
※We don't accept Credit card and Bank Transfer and Cash on delivery. 

・"Free shipping (送料無料)" is only available for orders delivered to address in Japan

・Customer-support in English is only held by mails. If you call us for customer-support in English, sorry that we can't provide you with enough support. Therefore, please send mails if you want to contact us in English.
We use an auto-translation tool to communicate in languages other than Japanese. We apologize for your inconvenience if there's some wrong translation.

・1) After placing an order, an automatic reply will be sent to you. Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop. Please check the total amount then.
3) After your payment is confirmed, your ordered items will be shipped out.

・Your order will be cancelled if we cannot confirm your payment within 3days from your order.

・Additional import duties and taxes may be charged on customs clearance into your country.
Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.

・For overseas delivery, we use EMS.We will ship the ordered items within about 3 business days after we receive your confirmation mail about the total bill amount including the overseas shipping fee.

・During customs procedure, your parcels may be opened for inspection.

■Privacy Policy
We are taking the utmost care on our customers' personal information (address, name, e-mail address, etc.)
Your personal information is only used for conducting business with us.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

■Cancellation Policy
We can not accept cancellation caused by customers' preference.
We will cancel your order if your payment can not be confirmed by the due date.


店家名稱 STARTTS Rakuten Ichiba Store
店家地址 Kizaki Bldg 3-11-10 Shibasaki-cho Tachikawa-shi Tokyo 1900023
店家電話號碼 +81-42-512-7444
店家傳真號碼 +81-42-526-7645




EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言,運送日數約為一周




本店接受以 PayPal付款. 收到訂單確認的電子郵件後,請使用PayPal支付需要款項.


■Return and Refund Policy

We can not accept any return/refund caused by customers' preference.
Please make sure not to make any wrong order.