Overseas shipping serviceShopping Guide
Please read the information below to know about overseas delivery.
1) After placing an order, an automatic reply will be sent to you.
Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop.
Please check the total amount then.
A weight- based rate table for EMS is provided below for your reference.Shopping Guide→Shipping and Delivery→Shipping Rates
Additional import duties and taxes may be charged on customs clearance into your country.
Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.
3) After your payment is confirmed, your ordered items will be shipped out.
However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand.important pointCustoms Clearances and Duties
Please be advised that we CANNOT undervalue the declared amount or list a specific value on the invoice upon customer's request.
The customs form and/or the invoice will be filled out accurately to reflect the actual value of your purchase, marked as "Merchandise" and it is strictly enforced by law.
We CANNOT mark the items as "Gift" or other categories than merchandise.
Import duties and taxes may be applied upon customs clearance in your country, and customers are responsible for such costs.
For details, please contact the customs office of your country."Free shipping (送料無料)" is only available for orders delivered to address in Japan.We only accept credit card for orders from overseas.Customers must pay all additional charges for customs clearance.We cannot accept any return/exchange on overseas orders.
Please make sure not to make any wrong order.Please write down your address in EnglishDuring customs procedure, your parcels may be opened for inspection.We are taking the utmost care on our customers' personal information (address, name, e-mail address, etc.)
Your personal information is only used for conducting business with us.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.