日本直送正品,首選日本樂天!

Customer Service

Customer-support in English is only held by mails.
If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.



1) After placing an order, an automatic reply will be sent to you.
Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop.
Please check the total amount then
3) After your payment is confirmed, your ordered items will be shipped out

However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand


Additional import duties and taxes may be charged on customs clearance into your country.


Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package

Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as the fee for handling overseas shipping


Shipping


For overseas delivery, we use EMS.

We will ship the ordered items within about 3 business days after we receive your confirmation mail about the total bill amount including the overseas shipping fee.

店家簡介

公司名稱 Capital Sports Co.,Ltd
店家名稱 Racketplaza
店家地址 3-1-5 Kitasakurazuka Toyonaka-shi Osaka 560-0022
店家電話號碼 +81-6-6843-1321
店家傳真號碼 +81-6-6843-5812

配送選項

日本郵局EMS(國際快捷郵件服務)

您的商品將會以日本郵局EMS(國際快捷郵件服務)配送

EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言,運送日數約為一周

您可以從這裡看到參考運費

付款選項

信用卡

本店接受信用卡付款. 以下的信用卡均可受理

•Visa

•MasterCard

•美國運通卡

•JCB

•其他

PayPal

本店接受以 PayPal付款. 收到訂單確認的電子郵件後,請使用PayPal支付需要款項.
請注意
*如果您沒有在電子郵件中指定的期間完成付款,我們將會自動取消您的訂單

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html

退換貨處理原則

We can not accept cancellation caused by customers' preference.
We cannot accept any return/exchange on overseas orders.
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