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>> Cancellation Policy
・Please understand that we can not accept cancellation for overseas orders.
・We can not accept cancellation caused by customers' preference.
・We will cancel your order if your payment can not be confirmed by the due date.
・Please note that we do not accept any cancelation or changes for alipay payment after the payment has been confirmed.
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>> Return and Refund Policy
・We cannot accept any return/exchange on overseas orders.
・We can not accept any return/refund caused by customers' preference.
・Please make sure not to make any wrong order.
Please be sure to read
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"Free shipping (送料無料)" is only available for orders delivered to address in Japan.
Customer-support in English is only held by mails. If you call us for customer-support in English, sorry that we can't provide you with enough support. Therefore, please send mails if you want to contact us in English.
We use an auto-translation tool to communicate in languages other than Japanese. We apologize for your inconvenience if there's some wrong translation.
About import tax
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Additional import duties and taxes may be charged on customs clearance into your country.
Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.