The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html
退換貨處理原則
If you do a return, you are responsible for all return shipping fees and service charges.
●We cannot accept returning and exchange of the item in the following case. We appreciate your understanding.
The item that was received more than 8 days ago.
The item that has been used, repaired, washed or cleaned.
Item whose delivery statement and tag are lost.
Item that you caused the dirt and scratch.
The case where condition of the item at returning is quite different from that of receiving (including box and accessories).
Products with their packages open.
We do not accept any returns or exchanges unless the item you purchased is defective.
If you have received a defective item, please contact us including the details and picture to proof the defective item.
If the return is accepted, we will send the address to send back via email.
Please remind that shipping charges including import taxes must be paid by you.
We will not refund any shipping charges or import taxes.
Depending on where you live, the item may take for your exchanged product to reach may vary.