Customer-support in English is only held by mails. If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English. We apologize for your inconvenience if there's some wrong translation
For overseas orders, following payment methods are available:
- Credit card
- Bank transfer
Customs duty and other taxes may be levied additionally when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.
If it is described as "free shipping", it is applicable only in Japan.
We will contact you on shipping to other countries, after your order.
It's different in the place shipped off depending on goods.
* the manufacturer directly
* Okinawa main island
* Ishigaki island
Therefore, you'll have shipping charge separately.
Cancellation and return the product is shipped, the exchange can not accept the order to be delivered to foreign countries
Fresh food (vegetables, fruits, etc.) The shop does not send by country.
Please check when ordering.