日本直送正品,首選日本樂天!

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Inquiry Form
For general questions:
  1. Click here to move to the inquiry form.
  2. Click "English" shown on the top right of the page to change the display language.
  3. Fill out all fields and click "Next" button below.
For questions about a specific item:
  1. Go to the page of the item that you would like to inquire about.
  2. Click "Contact store" in the left sidebar.
  3. Fill out all fields and click "Next" button below.
  • We do not offer telephone support. Please contact us by inquiry form.
  • We are closed on Saturdays, Sundays and other holidays.

店家簡介

公司名稱 NAKED Co., Ltd.
店家名稱 NAKED-STORE
店家地址 3-143 Motomachi Koka-dori, Chuo-ku Kobe-shi Hyogo 650-0014
店家電話號碼 +81-78-325-3681
店家傳真號碼 +81-78-325-3910

配送選項

日本郵局EMS(國際快捷郵件服務)

您的商品將會以日本郵局EMS(國際快捷郵件服務)配送

EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言,運送日數約為一周

您可以從這裡看到參考運費

付款選項

PayPal

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請注意
*如果您沒有在電子郵件中指定的期間完成付款,我們將會自動取消您的訂單

退換貨處理原則

Policies and Notices

Return Policy We do not accept any cancellation, return or refund after shipping except when the package is undeliverable and returned to us after the expiration of the hold period of the carrier or customs. (In such case, your order will be cancelled and the item price excluding the shipping fee will be refunded after the package has been returned to us.)
Duties and Taxes Import duties and taxes may be applied by the customs of your country. These costs are not included in the shipping fee. Please pay them directly to the carrier or the customs office. For details, please contact the customs office of your country.
Loss and Damage We are not responsible for any loss, theft or damage during delivery. However, Japan Post EMS has its own insurance program for such cases. Although you need to make a claim by yourself to the EMS operator in your country, we are willing to offer you the required documents such as a duplicate of the shipping label as far as possible.
Sales Tax The item price includes an amount of Japan's sales tax. This tax is not applicable to international orders from outside of Japan, but as per our policy, we do not deduct it from the item price because we instead charge a handling fee (for international shipping) of the same amount as the tax.
Deliverable Locations We only ship to East Asia, North America, Europe, Singapore, Australia and New Zealand. 

We do not ship to hotels or any other temporary addresses in case of delay in delivery. 

In some countries, PO Boxes are not available as a shipping address of EMS.

Shipping Fee

Zone First Zone Second Zone Third Zone
Weight Asia North America
Central America
Oceania
Middle East
Europe South America
Up to 500g 1,400yen 2,000yen 2,200yen 2,400yen
Up to 600g 1,540yen 2,180yen 2,400yen 2,740yen
Up to 700g 1,680yen 2,360yen 2,600yen 3,080yen
Up to 800g 1,820yen 2,540yen 2,800yen 3,420yen
Up to 900g 1,960yen 2,720yen 3,000yen 3,760yen
Up to 1.0kg 2,100yen 2,900yen 3,200yen 4,100yen
Up to 1.25kg 2,400yen 3,300yen 3,650yen 4,900yen
Up to 1.5kg 2,700yen 3,700yen 4,100yen 5,700yen
Up to 1.75kg 3,000yen 4,100yen 4,550yen 6,500yen
Up to 2.0kg 3,300yen 4,500yen 5,000yen 7,300yen
  • EMS shipping fee is determined by the destination and total weight of the parcel including packaging. After you place your order, we will weigh the ordered item(s) on a scale, determine the shipping cost and inform you of the result by email. If the price is not acceptable for you, you can cancel your order at this point.
  • Feel free to inquire by inquiry form or email if you would like to know how much the fee would be before ordering.
  • When inquiring, please notify us which size you are planning to purchase.

Measurement

NAKED-STORE

4.66 (390)
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