日本直送正品,首選日本樂天!

We use an auto-translation tool to communicate in languages other than Japanese.We should apologize for your inconvenience if there's some wrong translation.Please kindly understand...<(_ _)>

Thank you for visiting our shop.
Please be sure to read the important following item, and enjoy shopping.



ABOUT SUPPORTED LANGUAGES:
Fundamentally, we will be able to support you only in Japanese.
If you need a support in English, it will become possible with an e-mail.
We'll try to write in proper English, however, our English is not good very well.
So, there might remain wrong sentences. And we need the time for translation.
Please kindly understand.

If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.

In the RAKUTEN-ICHIBA-SHOPPING (a shopping page or an e-mail, another), we use an auto-translation tool to communicate in languages other than Japanese.
We apologize for your inconvenience if there's some wrong translation.



ABOUT SHOPPING PROCESS:
1) After placing an order, an automatic reply will be sent to you.
   Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.

2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop.
   Please check the total amount then.
   And, please reply to us about "agrees / not agree" within five business days. 
   Dealings with us will start completely after your reply arrived.

3) After your payment is confirmed, your ordered items will be shipped out.
   However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand.


The money amount immediately after you ordered is not decisive yet.
Because, it still needs some adjustment.
A final money amount will increase, or will decrease. We will tell fixed it by the e-mail to you.
  • The delivery cost by weight may increase.
  • Japan's consumption tax may decrease.
Since it will be very important mail, you must be cautious of the mail from our store while dealing with us.
The dealings may be canceled if you do not reply to the check from us, without noticing the mail from us.

   -------------------------------------------------------------------------------------------------------------------------------------
   [NOTICE]
   We need your reply within " 5 BUSINESS DAYS ". Your order may be canceled if your reply is overdue.
   Please be sure to reply to us.
   -------------------------------------------------------------------------------------------------------------------------------------

The expense a system does not add to the total amount.
For example, a import tax etc.
Please memorize, when you order. Some expenses may still be necessities.

If you agree with an e-mail about an adjusted amount of money, please reply to the following address.
medistock_ww@medicine-plus.co.jp

When this item is out of stock, we need about 10 buisiness days after your payment is confirmed.
And, a shipment will be done after all items are assembled.


ABOUT OVERSEAS DELIVERY:
For overseas delivery, we use EMS.
Please refer to EMS site for shipping fee by area or delivery time.

Your ordered items will be shipped out only after your payment is confirmed.

Please understand that there may be delays depending on customs clearance and other various conditions of transportation.
And, policies regarding prohibited and restricted goods differ from your country of destination.
Please contact EMS for detail of the information.



ABOUT PAYMENT:
For overseas orders, following payment methods are available:
 - Credit card (Visa, MasterCard, JCB, AMEX and Diners)

We don't accept credit card issued in countries other than Japan.

We cannot ship if the shipping address registered in the order and real shipping address do not match.

Your order will be cancelled if we cannot confirm your payment within 5days from our sending e-mal about your order.
For example, when some errors occur in a credit card authorization.
While dealing with us, be careful of the mail from us, because very important mail may be delivered.



ABOUT IMPORT TAX:
Additional import duties and taxes may be charged on customs clearance into your country.

Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents
or the customs office at the time you receive your package

The import tax policies are different from countries to countries, therefore, please contact the customs office
of your living country for more detail



ABOUT CONSUMPTION TAX:
Japan's consumption tax is not charged with overseas orders.
Consumption tax is included in the automatic reply e-mail (the e-mail sent immediately after your order is completed),
however, we will be sending you a confirmation e-mail mentioning the total bill amount with the consumption tax excluded.



ABOUT PRIVACY POLICY:
We are taking the utmost care on our customers' personal information (address, name, e-mail address, etc.).
Your personal information is only used for conducting business with us.
Matters pertaining to personal information are controlled within the confines of the law and unless required
by government to disclose such information, personal information shall not be disclosed to third parties
without prior written consent.

店家簡介

公司名稱 MEDICINE PLUS CO.,LTD
店家名稱 MEDISTOCK in RAKUTEN-ICHIBA
店家地址 Chiyoda-higashikan Bldg.8F, 2-9-4 Higashitenma, Kita-ku Osaka-shi Osaka 530-0044
店家電話號碼 +81-120-205-904
店家傳真號碼 +81-6-6358-8373

配送選項

日本郵局EMS(國際快捷郵件服務)

您的商品將會以日本郵局EMS(國際快捷郵件服務)配送

EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言,運送日數約為一周

您可以從這裡看到參考運費

付款選項

信用卡

本店接受信用卡付款. 以下的信用卡均可受理

•Visa

•MasterCard

•美國運通卡

•JCB

退換貨處理原則

ABOUT CANCELLATION POLICY:
1)We can not accept cancellation caused by customers' preference.
2)We will cancel your order if your payment can not be confirmed by the due date.


ABOUT RETURN AND REFUND POLICY:
We cannot accept any return or exchange on overseas orders.
Please make sure not to make any wrong order.

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