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***** GUIDELINES *****

We take day off during weekends and Japanese public holidays.

Inquiries placed during this times will be responded to on the first working day.

We cannot accept any return/exchange for overseas orders.

"Free shipping (送料無料)" is only available for domestic orders from Japan.

We will charge shipping fee for overseas orders.

Rewards for writing the review is only for domestic customers.

For international enquiries please contact us only by e-mail.

Customs duty and other taxes may be levied when the shipment reaches your country.

If applicable, please pay those costs directly to the delivery agents or the customs office.

Policies on those taxes vary in each country.

Please contact the customs office at your country for more details.


公司名稱 Ikeda Lens Industrial Co., Ltd.
店家名稱 Loupe Studio
店家地址 1-12-12 Tatsumi-Higashi Ikuno-ku Osaka-shi Osaka 544-0014
店家電話號碼 +81-6-6755-6877
店家傳真號碼 +81-6-6755-6878




EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言,運送日數約為一周




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UnionPay Payment Process Flow



The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment
via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet : https://global.rakuten.com/en/help/payment/alipay_mobile.html



--- For returned or exchanged ---

As a general rule, it can not be returned and the exchange of goods.

However, only in the following cases, it is accepted.

1. If the item was damaged.

2. If the wrong item has arrived. Promptly please contact us within.

3. business days from goods arrival in the case of the above.

Mail Adress:loupe-studio@shop.rakuten.co.jp
※ inquiry Please use English.