|Ads responsibility||Cosmoplan Co., Ltd.|
|Sales source||Aisei Co., Ltd.|
|Manufactured and distributed||Aire Inc.|
|Category||Made in Taiwan
Highly advanced controlled medical devices
* We are practicing compliance system based on the revised Pharmaceutical Affairs law. (Sales and leasing permits and highly advanced controlled medical devices get the qualification "Manager", medical equipment sales construction equipment standards passed inspection)
EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言，運送日數約為一周
|JP Post SAL (3-5weeks/No compensation)||Postage for SAL has been revised since April 16th, 2019(JST) due to Rakuten's system change.
Regarding revised postage, please refer to the following list of rates.
Postage is finalized along with total amount of item weight and packing material weight.
SAL (Economy Air) is the delivery service which is cheaper than EMS.
*NOTE* -The following countries don’t cover SAL(Economy Air)-
* Australia, Germany, Taiwan, Macau, Canada, France, Netherlands, Spain, Norway, Poland, Vietnam
We do not accept any inquiries about delivery status once it ships out of Japan.
(Please contact directly to your neighbor post office with your tracking number)
Also, We cannot accept inquiries about compensation because any damages and losses CANNOT GUARANTEE.
If you don’t agree to the above, please select EMS delivery service instead.
NOTE： If your credit card payment is not able to authorize the transaction, we will contact you and request payment change to Alipay or Paypal. Your credit card information cannot be edited due to the sysytem after check out.
|PayPal||本店接受以 PayPal付款. 收到訂單確認的電子郵件後,請使用PayPal支付需要款項.
|Alipay||- We will send you a payment link in a separate email.
- Payment needs to be completed within 14days after the link was issued.
- If payment due date is passed, your order will be canceled automatically.
- We start to proceed shipment after your payment is completed.
Please check the payment process by Alipay from link here.
If your parcel returns to our shop due to "UNCLAIMED", "INSUFFICIENT ADDRESS", etc, we wil reship or cancel it as you request.
In case of cancellation, the original shipping fee is NOT refundable.
In case of reshipment, additional shipping cost is charged via PayPal.
※To customers in Australia※
In case of reshipment to Australia, reshipment fee and GST will be charged again.
In case of cancellation, original shipping fee and GST are NOT refundable.
A Defective Product
- We will not accept any claims for a defective product enen it has initial defects.
Change of Order
- Once we confirm your order, we will not accept any changes and/or cancellations for it.
- We will not accept any requests for the cancellation of order, the exchange of products and the refund of order after the shipment completion.
About Customs, Duties & Taxes
Orders shipped outside of JAPAN may be subject to import taxes, customs duties and fees imposed by the destination country. (LOOOK cannot predict its possibility.)
These charges are the customer’s responsibility.
- We will not have the wrapping service for a present.
- When a package is shipped outside of JAPAN, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.(Please note our shop cannot predict its possibility.)
- Customs regulations vary widely depending on the country; you should confirm it before you make a order.
- If your parcel is placed under Customs clearance procedure, it may cause a delivery delay unexpectedly.
-Please fill out your information such as the delivery address in English alphabet to avoid garbled characters.
- This is based on individual transboundary e-commerce transaction for personal use, so that a bulk order may be regarded as a reseller and be declined.
- There are no returns under any circumstances.
-All the shipment is arranged by EMS (Express Mail Service)/or SAL (Economy AIR) by Japan Post.
- Please understand we do not accept the designation on the delivery supplier except EMS and SAL.
- We don’t accept inquiries for the date and time of arrival.
Please contact transport company directly if you need to know arrival date.
- The arrival date is estimated to be approximately within 7 days(by EMS)/or 3 to 5 weeks(by SAL) after the shipment,
but there will be delays depending on a traffic situation or a state of affairs in each country/city.
- There is a possibility the Delivery Notice won't be posted when the recipient is not available at the time of delivery.
Most of the case, such parcel tends to return to Japan without receiver’ noticing.
To avoid this situation, please keep updating and pay attention to the delivery status.
ESPECIALLY to customers in America, we recommend that you set up email and text alerts in the follwing page.
Please note that we do not take any responsibility or liability if parcel returns due to the above situation.