日本直送正品,首選日本樂天!

■About delivery & shipping fees

As soon as your order is confirmed, emails from Rakuten and our shop would be sent     automatically.
Please note that it is not indicated accurate shipping fee.

You would get shipping fee notification once packing is completed.
*If pre-ordered goods are included, the delivery cost would be informed when all items are available.】

Your order would be shipped out upon your acceptance on shipping fee.
Please reply to our email of shipping fee notification.
 

■Payment method
 
  【・Credit card and Apple pay are acceptable.】
 
  ・Credit card
    We accept Visa, MasterCard, JCB, AMEX and Diners.

  ・Rakuten bank transfer
 

*If you have any question about payment, please contact Rakuten.
https://ichiba-en.faq.rakuten.co.jp/app/chat/chat_launch/rnt_chat_ref/2358/
 
 
■Delivery Time
 
It depends on the destination and shipping methods you would choose.
We would inform approximate delivery terms with shipping fee notification.
 
Please understand there could be delays depending upon customs clearance and
other various conditions of transportation.
 
 
■Delivery Method
 
【We would inform appropriate methods by checking parcel weight and size.】
 
After shipment is made, you will receive a tracking number by e-mail
 

■Customs Clearances and Duties
 
Import duties and taxes may be applied upon customs clearance into your country.
 
Please pay such costs directly to the delivery agents or the customs office upon delivery.
 
For details, please contact the customs office of your country.
 
 
■Shipping Fees
 
* All price are listed in Japanese Yen
 
・EMS
     *We can provide other shipments upon parcel size and weight.
 
 
■Privacy Policy
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

If you have any question, please feel free to ask by email.
laugh-mail@alpha-collection.co.jp
 

店家簡介

公司名稱 Alpha Co.Ltd.
店家名稱 Characters shop LaughLaugh
店家地址 1541-1,Oaza Nakasone Yoshikawa-shi Saitama 342-0033
店家電話號碼 +81-48-954-5122
店家傳真號碼 +81-48-983-4778

配送選項

日本郵局EMS(國際快捷郵件服務)

您的商品將會以日本郵局EMS(國際快捷郵件服務)配送

EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言,運送日數約為一周

您可以從這裡看到參考運費

日本郵局國際小包裹服務

您的商品將會以日本郵局國際小包裹服務配送

購買重量在 2 公斤以下的小型商品,部分店鋪可提供較一般運費便宜的樂天超低價國際郵寄服務。

基於不同的運送國家,運送日數將會不同

付款選項

信用卡

本店接受信用卡付款. 以下的信用卡均可受理

•Visa

•MasterCard

•美國運通卡

•JCB

•其他

退換貨處理原則

■Return and Refund Policy
We won't accept any returns or exchanges unless the products are faulty.
Items with initial defects reported within 10 days of delivery may be returned for replacement.
*Please attach picture and describe item conditions.
Please note that there are individual differences on stuffed toys due to sewing stitches.
We will not accept any return or exchange by the reason of differences between images.
 
 
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