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日本直送正品,首選日本樂天!

NEW SYSTEM ORDER PROCESS
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In July 2018 We launched our NEW Shopping system!! 
From now on you will be able to see the shipping costs for your order during shopping at the checkout!
You will be able to choose from EMS or international e-packet options and then you can process your payment straight after via credit card.
You will NOT receive an email from us with the shipping costs unless you choose FEDEX.
There may still be a few mishaps or errors so please bear with us as we transition into the new system. If you experience any problems please email us at 

rakuten@e-tito.jp



If your page states "pending" then please do confirm the order by clicking the shipping option you would like. Your card will not be charged until we email you to confirm the final shipping costs.


FEDEX
If you choose the FedEx option then payment will not be taken straight away. We will confirm your final FedEX shipping cost via email and if you are happy with the cost then we will charge your card or send you a paypal link.
Please be aware that the FedEX cost may be different to the price displayed at the time of shopping

CREDIT CARD PAYMENT
Once you select your shipping option you can enter your card details. Your card will be charged straight away and can take up to 72 hours to appear on your bank statement.



PAYPAL
If you still want to use paypal then you will still need to wait for a paypal link email from our office.

PAYMENT COMPLETE
Once we receive payment and your order has been packed we will ship out your order.
When your order has been shipped you will receive a confirmation email with a tracking number included. 


Of course, you are free to email us anytime but this system should make our order process more straight forward.

We hope you will find the new system more convenient and we appreciate your patience during this transition period.

IMPORTANT INFORMATION

 
  • CREDIT CARD DECLINED: Please beware that we often get declined cards during payment, mainly because most banks automatically reject foreign card purchases without prior notification from the customer, due to fraud prevention. If you think this may apply to you, please contact your bank in advance to let them know that a Japanese company will be charging your credit soon. It saves a lot of hassle and email correspondence.
  • Shipping options are available from EMS, Fedex, E-packet.  Insured amount differs to the shipping way. EMS- 20,000yen/ Fedex- $100US/ E-packet- 6000yen. If you want to insure all your ordered items, please kindly ask but an additionally fee will be charged.
  • Generally we will confirm shipping costs on the same day the order is placed or the day after. ( If the order is received during working hours before 6pm on weekdays only, we are closed on weekends )

店家簡介

公司名稱 FELIX
店家名稱 Darts shop TiTO
店家地址 Hakata-ku, Hakataekiminami, 3-2-20 Hakata Hakko Building Fukuoka-shi Fukuoka 812-0016
店家電話號碼 092-292-8744
店家傳真號碼 092-292-3165

配送選項

日本郵局EMS(國際快捷郵件服務)(Fees included)

您的商品將會以日本郵局EMS(國際快捷郵件服務)配送

EMS以合理的費用將商品快速運送到全球 120 多個國家及地區。EMS提供安全的配送服務及提供商品追蹤號碼。一般而言,運送日數約為一周

您可以從這裡看到參考運費

日本郵局國際小包裹服務(Fees included)

您的商品將會以日本郵局國際小包裹服務配送

購買重量在 2 公斤以下的小型商品,部分店鋪可提供較一般運費便宜的樂天超低價國際郵寄服務。

基於不同的運送國家,運送日數將會不同

FedEx (Final cost will be confirmed via email)

FEDEX

If you choose FedEx then the final shipping cost will be confirmed via email. This means your card payment will not be charged until you have that you are happy with the shipping fee.

◆FedEx shipping fees may change and not be the same as reflected during the checkout phase.
*** Gran boards and large items may have a very different shipping cost due to the box sizes vs weight.

Please note:
◆International out of delivery areas will incure surchages.
◆Shipping rate for items weighing more than 1kg will be based on the order size as well as weight.
◆Includes Tracking.
◆Including parcel insurance up to 100 US$ in the event of loss or damage to your order during delivery.
◆All import and duty taxes are subject to the customer's responsibility and vary between countries.

付款選項

信用卡




本店接受信用卡付款. 以下的信用卡均可受理

•Visa

•MasterCard

•美國運通卡

•JCB

•其他

PayPal

本店接受以ペイパル付款。收到訂單確認的電子郵件後,請使用PayPal支付需要款項.
請注意
*如果您沒有在電子郵件中指定的期間完成付款,我們將會自動取消您的訂單

退換貨處理原則

TERMS & CONDITIONS
 
  • CREDIT CARD DECLINED: Please beware that we often get declined cards during payment, mainly because most banks automatically reject foreign card purchases without prior notification from the customer, due to fraud prevention. If you think this may apply to you, please contact your bank in advance to let them know that a Japanese company will be charging your credit soon. It saves a lot of hassle and email correspondence.
  • Shipping options are available from EMS, Fedex, E-packet.  Insured amount differs to the shipping way. EMS- 20,000yen/ Fedex- $100US/ E-packet- 6000yen. If you want to insure all your ordered items, please kindly ask but an additionally fee will be charged.
  • Any return or refund will not be accepted after your order has been sent.
  • We will not be responsible for any damages or losses occurred during the delivery.
  • Please check your clothing items (size & color etc) carefully as we do not accept returns or refunds or exchanges once the order has been sent. 
  • The products may differ from the image shown online and is subject to change depending on the manufacturer, without notice. We ask for your understanding.
  • The customer is responsible for any customs tax charged on their parcel when it is processed in your country, so please be familiar with your own country’s laws/policies.
  • Any and all import or duty taxes are the responsibility of the customer. Please check with your import tax office in your country.
  • Please note that the consumption tax is charged as a handling fee for international orders.
  • Generally we will confirm shipping costs on the same day the order is placed or the day after. ( If the order is received during working hours before 6pm on weekdays only, we are closed on weekends )
  • You can place an order as a guest or login into your Rakuten account. Rakuten account holders can collect points with each purchase. 1 point = 1 JPY. You can use points as money when making new orders.Rakuten account holders have the option to change payment method by themselves at any stage before payment is taken.
  • The search tool on our page is more effective when only 1 word is entered. Searching more than 1 word does not always work out well.
  • If you have any queries at all, feel free to write to us directly Email : rakuten@e-tito.jp

 
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