We also accept payment by PayPal.
Please note that if payment through PayPal cannot be confirmed within 3 days from the order confirmation e-mail date, order will be cancelled automatically.
>> Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
Please note that the consumption tax amount shown is charged as a handling fee for international shipping.
Additional import duties and taxes may be charged on customs clearance into your country.
Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package.
The import tax policies are different from countries to countries, therefore, please contact the customs office of your living country for more detail.
>> About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
>> Delivery Time
The delivery time is estimated to be approximately about 5 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
>> Delivery Method
After shipment is made, you will receive a tracking number by e-mail
Please check the link provided below for more.
Rate schedule page: EMS All Zones
Prohibited and Restricted Goods
>> Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries.
We will not accept cancellation caused by customers.
We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
Regarding our customers personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.