|Information of shipment overseas|
|Delivery company||For overseas delivery, we usually use EMS.
However, you can use international ePacket under the condition:
・It deliver at USA, China, South Korea, Hong Kong, Taiwan, and Singapore
・The price is within 6,000 yen
・The weight is within 2kg.
・The size is within 30 centimeters both height, width, and depth.
|Payment method||You can only use your credit card for payment now.|
|Flowchart of the shipment||
After placing an order, an automatic reply will be sent to you. Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
Soon after order confirmation, we revise an amount of money of a shipping charge and the tax and inform you about an amount of money by an E-mail. Please check the total amount, and please reply that you accepted the total amount then.
After your reply is confirmed, your ordered items will be shipped out.
|The number of days to ship and arrive||Delivery is made 3-10 business days after your reply is confirmed(excluded on Saturdays,Sundays, and holidays).
The number of days it takes to arrive is different in a country and a region. However, there may be delays depending on customs clearance and other various conditions of transportation, please acknowaledge it.
International ePacket delivery date takes more dates than EMS.
In case of immediate order that can use e-Packet delivery, please tell us this.
We recalculate EMS shipping charge.
|Caution||"Free shipping (送料無料)" and "Service of name carving(名入れ)" is only available for orders delivered to address in Japan.
We are sorry that we can't provide you with enough support if you call us in English. Therefore, please email us if you need any customer-support in English.
We cannot accept any return/exchange on overseas orders. Please check again which products you have chosen before placing an order.
Excise tax in Japan
|Excise tax is included in the automatic reply e-mail, and shipping charge is not fixed (the e-mail which is sent right after your order is completed). However we will send you a confirmation e-mail that determined the total bill amount (tax deducted and the shipping charge added).|