Please read these store information thoroughly before making a purchase. We cannot be responsible for any troubles occurred with the failure to confirm the following information in full.
We will not accept cancellation caused by customers. Also, any return or refund due to customers will not be accepted.
Any return or refund will not be accepted for overseas delivery once order confirmation e-mail is sent out.
In case of the list below is only acceptable for cancellation.
●Different merchandise which you did not order
●Notation of wrong hallmark for merchandise
Once you receive the merchandise and it refers to above, please contact us within 14 days afrer we sent you a confirmation e-mail with the tracking number.
When it is past 14 days after the arrival of the merchandise, we decline all return of goods even if there is any reason.
※All the new products lay in stock of goods from manufacturer, also those are new about the clothing of "Ladies Fashion Gallery Visconti".
～Attention on Special recycling products～
Special recycling products is not proper as wearing, it is good for remake to clothing or pouch, such as your desired item to be reborn.
We won't do the following details and cannot be responsible about those matter so that we can make cost it down.
●We can not list about all defect because it is not good condition for wear.
●We do not accept the contact about confirming of size and condition.
●We do not check whether needles get mixed with Kimono or not.
●We do not ozone deodorization.
※We share stock at our other stores and automatically perform stock update every approximately five minutes, so you may not purchase depending on the timing of the order.