All sales for overseas from Japan are final.
In the case as below, we would like to issue a refund.
-Basically, we will issue a refund only in the case of "initial failure"
When you make inquiry, please take a moment to put the explanation of aspect and the image that shows the failure aspect on the mail.
If we do not confirm the initial failure, sometimes we cannot issue a refund.
-In the case of breakage failure
Before shipping, we always check the condition that the item does not have breakage failure.
The item does not have the problem at the time we ship out as we check.
Please understand that package breaking may happen after shipping.
-In the case of lacking
We will check whether we have shipped all items.
If you think there is lacking at your parcel, please let us know.
Please understand that it will be impossible to refund when we find we have shipped in full measure.