・Address:812-0893 Hakata-ku, 6-1-21 Naka Fukuoka-shi Fukuoka
・Shop Manager:SAORI KITA
We accept Visa, MasterCard, JCB, AMEX and Diners.
The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here
We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
■ About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
After shipment is made, you will receive a tracking number by e-mail
* All price are listed in Japanese Yen
The following chart contains EMS prices based on weight and destination to certain countries
↓ New price list（ From June 1st (Wednesday) 2016 ）↓
From June 1st (Wednesday) 2016, the shipping fee for EMS will be changed. Please be aware of this when you purchase.
||Oceania, North America, Central America and the Middle East
||South America and Africa
|Up to 500g
|Up to 600g
|Up to 700g
|Up to 800g
|Up to 900g
|Up to 1.0kg
|Up to 1.25kg
|Up to 1.5kg
|Up to 1.75kg
|Up to 2.0kg
|Up to 2.5kg
|Up to 3.0kg
|Up to 3.5kg
|Up to 4.0kg
|Up to 4.5kg
|Up to 5.0kg
* Please check the link provided below for more.
Prohibited and Restricted Goods
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
Please note that the consumption tax amount shown is charged as a handling fee for international shipping.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.