The “Payment Amount” is calculated as below.
“Payment Amount” = the amount of all products + the delivery fee
After reviewing your order, we will send you an email for Union pay link.
Please click the link in the email to pay your bill. https://global.rakuten.com/en/help/payment/unionpay.html
*Please note: if the deadline of payment link in the email is expired, your order will be automatically cancelled.
Alipay
The “Payment Amount” is calculated as below.
“Payment Amount” = the amount of all products + the delivery fee
After reviewing your order, we will send you an email for Alipay link.
Please click the link in the email to pay your bill.
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: https://global.rakuten.com/en/help/payment/alipay_mobile.html
*Please note: if the deadline of payment link in the email is expired, your order will be automatically cancelled.
退货政策
Return Policy
Replacement
For overseas order,we can't accept return and replacement which caused by clients personal reason. But we accept the return and replacement that were caused by our company's mistake. When it happened,please send the goods back to me first,after it arrives,if request cancel the order,we will refund the order's price and shipping cost. If request replacement,we will bear the resend shipping cost and return shipping cost.
About Cancel
Please understand that we can not accept cancellation for overseas orders.
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Customer-support in English is only held by mails. If you call us for customer-support in English, sorry that we can't provide you with enough support. Therefore, please send mails if you want to contact us in English.
We use an auto-translation tool to communicate in languages other than Japanese. We apologize for your inconvenience if there's some wrong translation.