|DHL international||We will ship to shipping available countries by DHL transport system. Returned goods exchange is not possible.
* A surcharge of ¥ 5000 is separately required for large-sized items such as snowboard.
* If you are remote from the DHL office, ¥ 2500 is required separately.
・With board purchase（Fee depends on the shipping destination）
North America / Oceania ¥22,000
Shipping timing will depend on the shipping destination and order time, but items will be shipped within 1-3 business days (except weekends and national holidays)
|Cancellation||Cancellation after order confirmation will be accepted for defective products only.
Please contact us within 7 days of delivery if any defective items are found in the purchased goods.
|In case a defective product is found||We will exchange with the same item provided that this item is available.
If the item is no more available, we will refund the full amount of purchase.
|Return shipping fee||We will cover the shipping costs for shipping back a defective product.
Shipping cost will be covered by customer for any other return shipping reasons.
|Note||Returns and replacements will not be accepted in cases listed below.
- 8 or more days have passed since delivery of products
- Used or worn articles
- Damages occurred after delivery of products
- Tags and/or labels lost or taken off