|【Returns & Exchanges due to customer requirement】|
Please return within 7 days of receiving your purchase.
Please note that we cannot accept the return of opened items or after 8 days of receiving your purchase.
＊The customer is required to pay shipping cost on return orders.
In case of exchange, the customer is required to pay full round-trip shipping cost.
＊In case of refund, the transactions will be refunded within 10 business days.
＊In case of refund, refund transfer fee is deducted from the refund amount.
|【Damaged items】【Different items from orders】|
We will gladly replace and take back that item with shipping cost at our expense.
Please kindly contact us via e-mail, fax or phone.
In case of e-mail or fax, please inform "order no., name, contact".
When our comapany receives the item from customer, we will ship out the new one on the next business day.
SENSHA Co., Ltd.
1007-3 Kamikasuya, Isehara-city, Kanagawa 259-1141
TEL: +81-(0)463-94-5106 FAX: +81-(0)463-94-5108