・Address:1038-27 Washinoya Kashiwa City
・Phone Number: +81-47-196-7715
・Shop Manager: Ichiro Yamamoto
・Shop Security Manager: Ichiro Yamamoto
・Contact Information: firstname.lastname@example.org
・We accept Visa, MasterCard,JCB,AMEX,Diners
・After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.
・Please note that if payment by bank transfer cannot be confirmed within 5 business days from the e-mail date, your order will be automatically cancelled.
Bank name: RAKUTEN BANK LTD (0036)
Branch name: Rakuten
branch Code: 716
Swift code: :RAKTJPJT
Branch Address: Shinagawa Seaside Rakuten Tower 4-12-3 Higashishinagawa, Shinagawa-ku, Tokyo 140-0002
Account type: current
Account number: 1078600
Account name: KEN international trading CO.,LTD
Account holder address: 1038-27 Washinoya Kashiwa City Chiba-Prefecture, Japan 270-1443
* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
■About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
After shipment is made, you will receive a tracking number by e-mail
* All price are listed in Japanese Yen
The following chart contains EMS prices based on weight and destination to certain countries
Prohibited and Restricted Goods
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS or DHL for information on other countries
About Warranty for watch
We offer you the One year warranty for watch.
If something wrong with the watch, let us know about it at the first.
Then we inform you the next step of return or maintain.
If the shipping fee to Japan will be paid by the customer,then repair service and return fee to your place are free.
Please notice intended dameges are not warrantied nor free.
This warranty is available only for watch.
We will not accept cancellation caused by customers.
We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
We will charge customers with Japan’s consumption tax.
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.