日本直邮正品,海淘首选!

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Customer Service

Customer-support in English is only held by mails.
If you call us for customer-support in English, sorry that we can't provide you with enough support.
Therefore, please send mails if you want to contact us in English.



1) After placing an order, an automatic reply will be sent to you.
Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.
2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop.
Please check the total amount then
3) After your payment is confirmed, your ordered items will be shipped out

However, there may be delays depending on customs clearance and other various conditions of transportation. Please kindly understand


Additional import duties and taxes may be charged on customs clearance into your country.


Customers must be in charge of this additional cost, therefore in this case, please pay directly to the delivery agents or the customs office at the time you receive your package

Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as the fee for handling overseas shipping


Shipping


For overseas delivery, we use EMS.

We will ship the ordered items within about 3 business days after we receive your confirmation mail about the total bill amount including the overseas shipping fee.

店铺介绍

公司名称 Capital Sports Co.,Ltd
店铺名称 Racketplaza
店铺地址 3-1-5 Kitasakurazuka Toyonaka-shi Osaka 560-0022
店铺电话 +81-6-6843-1321
店铺传真 +81-6-6843-5812

发货方式

国际邮政快递EMS

国际邮政快递EMS方便快捷,可以从日本寄送到超过120个国家和地区。EMS有专业有效的邮件追踪服务和发件方保价索赔选项,专业安全服务闻名全球。另外数据显示,EMS通过海关时被截留机率最低。从日本到绝大多数国家,EMS只需一周以内就可送到。请见运费表。

支付方式

信用卡

本店接受以下种类的双币信用卡付款.

•Visa

•MasterCard

•美国运通卡

•JCB

•其他

PayPal

本店铺接受 PayPal付款。收到本店铺确认订单的邮件之后,请使用邮件中提供的PayPal收款链接付款。
请注意
*如果您没有在邮件中指定的时间内完成付款,您的订单将自动取消

Alipay

支付总额计算如下。
支付总额 = 商品价格 + 国际运费
在收到您确认订单信息的回复之后,我们会通过邮件发送支付宝支付链接。
请在链接过期之前点击进入支付宝安全支付页面并完成支付,以保证订购成功。
请在本页下方找到支付宝支付的分步讲解页面链接。
个人电脑:https://global.rakuten.com/en/help/payment/alipay_pc.html
移动设备/手机: https://global.rakuten.com/en/help/payment/alipay_mobile.html

退货政策

We can not accept cancellation caused by customers' preference.
We cannot accept any return/exchange on overseas orders.
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