|ePacket (Under 2kg / size over, we send "EMS")||*** International e-Packet / Product weight less than 2 kg ***
* Small items under 2kg and Length + width + thickness = with in 90cm can be sent for a cheaper price comparing to EMS (International Express Mail) or to registered small packets.
* If total order package size is over e-Packet size, we send by EMS.
* If you`d like to use EMS, please input "EMS request" in next page "Requests and quiestiopns about orders".
* The items are sent by airmail.
* Tracking service is available for some countries. There is also a maximum 6000-yen insurance.
- International e-Packet Fee (Currency unit is yen) -
- Q&A -
*** EMS ***
|[ Information about order ]|
|- Retern and Refund Policy -
･Refunds or exchanges are only authorized for defective goods.
･Please contact us by email regarding defective goods within 10 days of arrival.
[ E-Mail ]
- About Shipment - https://global.rakuten.com/en/help/shipping/
Two shipping options are available!
* EMS (Fast / international Express Mail Service)
* e-Packet (Reasonable / Product Weight under 2kg)
･Small items under 2kg can be sent for a reasonable price comparing to EMS (International Express Mail) or to registered small packets.
･The items are sent by airmail.
･Tracking service is available for some countries. There is also a maximum 6000-yen insurance.
** Common Notice
･You can order our products only in our online shop in Rakuten (The international site).
･Please understand that your additional orders are not acceptable.
･Occasionally we experience a backlog of orders which holds up shipment, or there are delays delivering to certain places.
･While we try to ensure that we have enough stock of all our goods, occasionally we sell out of certain items. We thank you for your understanding in this regard.
･Some of our goods are produced in limited quantities.
-Announcement of EMS shipping fee change by Japan Post-
Japan Post has announced that there will be changes to the current EMS shipping fee from June 1st, 2016 Japan Standard Time. Please click here for more information about "The latest shipping fee".
|- About Gift Wrapping -
･Gift wrapping is not available for internationally shipped orders.
- About sale of the Fabrics -
*Orders of fabric are in units of 0.1m. The minimum order is 0.3m.
*Price is per 0.1m. / Nominal width of 1.1m.
*How to enter in the quantity column : 0.3m > 3 / 0.6m > 6 / 1m > 10
- About sale of the Tape and Code -
*Orders of Tape and Code are in units of 0.1m. The minimum order is 0.5m.
*Price is per 0.1m.
*How to enter in the quantity column : 0.5m > 5 / 0.6m > 6 / 1m > 10