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About Us

Ogaki City, Japan

Before our founder, Yoshiko Akiyama, set up our company, she had been engaged in the sale of cosmetics for a well-known brand for many years, but she found that the ingredients of such famous brands are not always that good for women's skin. That's why she set up our cosmetics company. Selecting healthy ingredients and carefully checking to make sure they're safe, we make products that benefit the skin while helping you stay beautiful.

As we believe that your allure is enhanced by natural beauty, we manufacture and sell original skincare cosmetics and ingredients for DIY handmade cosmetic products.

Expanding on this philosophy, we also offer a wide selection of carefully selected health products including supplements, tea, and other health drinks to help improve your health.

We are located in Ogaki, Gifu Prefecture, in central Japan. This place, blessed with abundant underground waters, is called the "City of Water." As the city is rich in clean water resources and surrounded by beautiful green mountains, it is an ideal place for us to offer health and beauty products.

With natural beauty, enchance your allure. Fill your life with tranquility and joy.


Business Hours

Our store's customer Service is open Monday through Fridays from 10:00 am - 5:00 pm (Tokyo Time), excluding Japanese holidays, Obon, and the New Year's holidays.

You can place orders online at any time, 24/7.

店铺介绍

公司名称 Natural Cosmetics Laboratory Co.,Ltd. (Shizenkesyouhin kenkyuuzyo)
店铺名称 Natural Cosmetics Laboratory
店铺地址 4-14-2 Aoyanagi-tyou Oogaki-shi Gifu 503-0961
店铺电话 0584-89-8597
店铺传真 0584-89-4180

发货方式

国际邮政快递EMS

国际邮政快递EMS方便快捷,可以从日本寄送到超过120个国家和地区。EMS有专业有效的邮件追踪服务和发件方保价索赔选项,专业安全服务闻名全球。另外数据显示,EMS通过海关时被截留机率最低。从日本到绝大多数国家,EMS只需一周以内就可送到。请见运费表。

支付方式

信用卡

本店接受以下种类的双币信用卡付款.

•Visa

•MasterCard

•美国运通卡

•JCB

•其他

退货政策

Any return or refund will not be accepted once the order confirmation e-mail is sent out. However, if you find that the product is defective, please contact us at sizen@naturallabo.co.jp within one week from receiving your order so that we can help you find a solution.


♦ Important Note on Shipping Charges

At the present time the shipping fee cannot be estimated automatically before checkout. Therefore, we will calculate the shipping costs once we have your order, and we will contact you to let you know the total cost. You may cancel the order within one day of receiving the shipping fee confirmation message. We will not charge you until we have shipped your order.

Shipping fees will be calculated based on the total weight and contents of your order. We will pack the order together unless requested, in which additional shipping fees may occur.

Also, additional fees may apply for certain countries and regions. Applicable customs and import duties may be charged after the shipment reaches its destination country. These charges, if applicable, must be paid separately by the recipient of the shipment.

Please keep in mind that once we ship, you cannot cancel the order. If you have any questions or would like to request a quote for shipping charges, feel free to contact us at sizen@naturallabo.co.jp.

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