・Address: 570-0009 2-9-26 Ohba-cho Moriguchi-shi Osaka
・Phone Number: +81-6-6908-0460(Japanese only）
・Shop Manager: Eiji Tanaka
・Shop Security Manager: Eiji Tanaka
・Contact Information: email@example.com
I'm afraid but there is no staff who can speak English,
but we can answer your question by email.
Translation software is used.
The reply of an inquiry becomes slow in order to translate,
but connection is certainly sent to you.
Please allow, if there are a mistranslation and an impolite expression.
■Credit Card only
We accept Visa, MasterCard, JCB, AMEX and Diners.
|Customs Clearances and Duties|
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
■ About delivery & shipping fees
1)Right after your order, an automatic reply will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
※When ordered from an english page, the automatic reply will be sent in English, with the shipping fees applicable for delivery to an address within Japan. Please wait for the shop to contact you with international shipping fees to be delivered to your address.
2)Soon you will receive an e-mail from our shop.
Please check whether neither an address nor the contents are wrong.
A mailing cost is decided after goods arrive at our store.
When you wish the check of a mailing cost, please be sure to send a reply.
"EMS" of a post office (JAPAN POST)is used for delivery.
A mailing cost is the same as the charge published at HP of JAPAN POST.
3)It ships, as soon as goods arrive.
It connects to you that dispatch was completed by e-mail.
After shipment is made, you will receive our E-mail
Conditions change with selected delivery methods.
EMS : Tracking ID is connected when EMS is used.
A delivery situation can be checked here.
It changes with delivery methods.
EMS: It recommends in our store.
We will send to you in three to seven days.
There is tracking ID.
Insurance is attached.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
It will not arrive, if the mistake in an address occurs.
It becomes the same treatment as a postcard or a letter.
Compensation of breakage of goods, an accident, etc. cannot be performed.
Please do not use in the bad area of a mail situation.
* All price are listed in Japanese Yen
|Prohibited and Restricted Goods|
|■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS or DHL for information on other countries
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
In addition, the method of shopping in Rakuten is written in detail.
Please refer to the more nearly required one.
( It may not be dealt with in our store.)
How to Order
Rakuten Shopping Services
|公司名称||KANOH Co., LTD|
|店铺地址||Ohba-cho 2-9-26 Moriguchi-shi Osaka 570-0009|