|公司名称||BOOKOFF Online CORPORATION.|
|店铺地址||2-14-20 Kobuchi Minami-ku Sagamihara-shi Kanagawa 252-0344|
■ About returned goods due to the fault of stores such as product deficiencies
If there are incompleteness in the delivered goods or if it differs from the contents of your order, we will accept returns / exchanges.
Regardless of the shipment of goods, we pay close attention and manage it, but in the unlikely event that the delivered product falls under the following items, Sorry to trouble you but please within 5 days after delivery.
We will respond promptly in good faith.
[ Corresponding condition ]
・When the product of delivery is different from the item of your order.
・About the item of delivery, when the product state etc is markedly different from the item description (dimensions etc, please forgive some errors.)
・When a brand item is judged as a fake in a company store.
Please understand that we can not accept cancellation and refund/exchange caused by customers' preference.
Could you please check item images and state(condition) rank enough before purchase, because it is used goods.
For dissatisfaction of your purchases, we are very much sorry that we cannot accept the return.
If you have received item(s) that were damaged during delivery, please claim for a damage report to your delivery consignment right away.
Your item(s) are protected by the delivery insurance. Also, please within 5 days of your receipt of item(s).