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  • Please be careful when placing an order for multiple products. We cannot service orders that contain both in-stock and pre-order products. (Details)
  • We are unable to offer service (sales or shipment) to Japan. We ask that customers in Japan please visit our domestic portal, ホビーストック楽天市場店.
    当店では日本国内への販売・配送は行なっておりません。日本国内からご利用のお客様は「ホビーストック楽天市場店」をご利用ください。

Customer Support Hours
Weekdays 10:00 - 19:00 JST
Closed on weekends as well as summer and year-end holidays.

Business Calendar

AUG / 2017
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Due to scheduled inventory, no shipment will be serviced on the first business day of any month.

 

No shipments

 

Business holiday

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乐天超级积分
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$ 69.18 (¥ 7,560)
实际价格可能因汇率变化而有所变化。
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发货方式: 详细信息
国际邮政快递EMS
支付方式: 详细信息
信用卡, PayPal (in preparation)

产品信息

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国际邮政快递EMS

国际邮政快递EMS 国际邮政快递EMS方便快捷,可以从日本寄送到超过120个国家和地区。EMS有专业有效的邮件追踪服务和发件方保价索赔选项,专业安全服务闻名全球。另外数据显示,EMS通过海关时被截留机率最低。从日本到绝大多数国家,EMS只需一周以内就可送到。请见运费表。

支付方式:

信用卡, PayPal (in preparation)

信用卡

本店接受以下种类的双币信用卡付款.

•Visa

•MasterCard

•美国运通卡

•JCB

PayPal (in preparation) Coming soon.

退货政策

We do not offer refund or exchange for any reason, other than damaged or defective product.  In both of these cases, please contact us within 7 days of receiving the product.

  • If your product was damaged during shipment
    In the rare event that your product was damaged during shipment, please notify your courier or contact the carrier’s customer service department below.

    EMS Customer Support
     
  • If you received the wrong product, or your product is defective
    Your request for product return, as well as refund or replacement will generally be handled within 1-3 business days.  We will cover all shipping and return shipping costs.

User Guide

Ordering

  • We are unable to offer service (sales or shipment) to Japan. We ask that customers in Japan please visit our domestic portal, ホビーストック楽天市場店.
  • 当店では日本国内への販売・配送は行なっておりません。日本国内からご利用のお客様は「 ホビーストック楽天市場店」をご利用ください。
  • Please be careful when placing an order for multiple products. We cannot service orders that contain both in-stock and pre-order products. Only in the cases outlined below can we accept an order for multiple products. Should your order not meet any of these requirements, we'll be unable to service your order and it will be cancelled.
    - Only in-stock products
    - In-stock products and products scheduled to release that same month
    - Products all scheduled to release the same month
  • For orders containing pre-order products, your order will ship once all products have been released and are in-stock.

Cancellation Policy

Under no circumstances due we accept order cancellation. Please consider your purchase carefully before ordering.

Taxes

Import taxes and all other fees incurred after shipment are the buyer's responsibility.

Return Policy

We do not offer refund or exchange for any reason, other than damaged or defective product.  In both of these cases, please contact us within 7 days of receiving the product.

  • If your product was damaged during shipment
    In the rare event that your product was damaged during shipment, please notify your courier or contact the carrier’s customer service department below.
EMS Customer Support
China 11183 United States 1-800-222-1811
Republic of Korea 1588-1300 Taiwan (02)27037527
Hong Kong (852)2921 2222 United Kingdom 0344 800 4466
Thailand 1545 or 02-831-3600 Australia 1800 007 678
Singapore 1800 222 5777 France 0 969 391 391
Germany 01805 / 345 22 55 Canada 1-866-607-6301
Indonesia +62 21 550 2157 Malaysia 1 300 300 300
Brazil 0800 725 0100 New Zealand 0800 501 501
Italy 803.16 Russian Federation 8-800-2005-055
Netherlands +31(0)900 0990    
  • If you received the wrong product, or your product is defective
    Your request for product return, as well as refund or replacement will generally be handled within 1-3 business days.  We will cover all shipping and return shipping costs.

Payment Options

Credit Card

We accept credit cards.
The following credit and debit cards can be used:
• Visa
• MasterCard
• American Express
• JCB

PayPal (in preparation)

Coming soon.

Shipping

Ship from Japan.

If your order contains multiple products, your shipping rate will be calculated on the total weight of all products.

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Customer Support Hours

Weekdays 10:00 - 19:00 JST
Closed on weekends as well as summer and year-end holidays.
All customer support inquiries received outside of business hours will be addressed the following business day. We thank you for your patience and understanding.

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